Platform Engineer
Rasulson Consulting ABSammanfattning
We are seeking a Technical Application Specialist to join a cross-functional LMS team, focusing on maintaining a stable and secure learning platform. This role involves managing technical operations, incident handling, and ensuring data quality. The position is based in Västerås or Solna, with occasional travel between the two locations.Jobbet i korthet
Anställningstyp
visstid
Arbetstid
heltid
Det här erbjuder vi
Opportunity to work in a cross-functional team environment.Engagement with various stakeholders and suppliers.Potential for professional growth in platform management and technical support.
Ansök senast: 2026-11-26
Publicerad: 2026-10-22
Beskrivning
Technical Application Specialist (Learning Platform / LMS)
About the role
We are looking for a Technical Application Specialist to help ensure a stable, secure and user-friendly learning platform within a cross-functional LMS team.
Responsibilities
Manage the technical operation of the platform, with emphasis on incident handling, monitoring, troubleshooting and integrations
Analyze incident flows, pinpoint root causes and drive improvements that prevent recurring issues
Carry out testing, configuration and quality assurance
Troubleshoot integrations and data flows
Work together with suppliers, internal IT functions and other stakeholders
Help maintain strong data quality and platform stability, in line with applicable requirements for information security and data protection
Required skills and experience
Experience in incident management and technical support, preferably at 2nd line level
Basic knowledge of ITIL and ITIL-based processes
Experience with ServiceNow or a comparable ticketing tool
Solid technical understanding and a genuine interest in digital platforms and solutions
Strong analytical ability, with a track record of identifying root causes and driving improvements
Good communication skills and comfort collaborating with both technical and business-oriented stakeholders
Meritorious
Experience in platform or application management
Experience with integrations, APIs and data flows
Experience with Active Directory, Entra ID or other identity and access management solutions
Experience in risk management, information security or lifecycle management
Experience with Jira, as well as testing and configuration
Experience with LMS, SaaS platforms or other business-critical applications
Location
Västerås or Solna, with occasional travel between the two offices.
About the role
We are looking for a Technical Application Specialist to help ensure a stable, secure and user-friendly learning platform within a cross-functional LMS team.
Responsibilities
Manage the technical operation of the platform, with emphasis on incident handling, monitoring, troubleshooting and integrations
Analyze incident flows, pinpoint root causes and drive improvements that prevent recurring issues
Carry out testing, configuration and quality assurance
Troubleshoot integrations and data flows
Work together with suppliers, internal IT functions and other stakeholders
Help maintain strong data quality and platform stability, in line with applicable requirements for information security and data protection
Required skills and experience
Experience in incident management and technical support, preferably at 2nd line level
Basic knowledge of ITIL and ITIL-based processes
Experience with ServiceNow or a comparable ticketing tool
Solid technical understanding and a genuine interest in digital platforms and solutions
Strong analytical ability, with a track record of identifying root causes and driving improvements
Good communication skills and comfort collaborating with both technical and business-oriented stakeholders
Meritorious
Experience in platform or application management
Experience with integrations, APIs and data flows
Experience with Active Directory, Entra ID or other identity and access management solutions
Experience in risk management, information security or lifecycle management
Experience with Jira, as well as testing and configuration
Experience with LMS, SaaS platforms or other business-critical applications
Location
Västerås or Solna, with occasional travel between the two offices.
Ansök till tjänsten
Platform Engineer
OM FÖRETAGET
Rasulson Consulting AB
