Technician

Do you enjoy technology, troubleshooting, and solving problems directly with customers?

At Foxway , we believe technology should be used for longer. Every day, we help organizations extend the life of IT equipment through smart, circular solutions that create value for both customers and the environment. Our purpose is simple: to make digital life easier while reducing unnecessary waste and extending the life of technology.

We are now looking for a Technician to join our onsite team in Södertälje. In this role, you'll become part of a team that plays a key role in delivering and supporting circular IT solutions directly at the customer's site.

What you'll be doing

As a Technician, you'll have a varied and challenging workday where you'll take ownership of your tasks and contribute your technical expertise.

Your responsibilities will include configuring devices according to customer specifications, backing up and restoring computers, installing and updating access permissions, and synchronizing, testing and troubleshooting devices.

Your typical day looks like this:

• Handle and document incoming support requests through a ticketing system.
• Provide technical support for hardware-related issues.
• Install and deliver hardware, ensuring that the hardware inventory is kept up to date.
• Carry out scheduled IT equipment replacements as devices reach the end of their lifecycle.
• Receive, inspect and register incoming goods.
• Prepare, collect and package orders for delivery.
• Organize, label and maintain an orderly inventory of equipment.

Who are you?

We're looking for someone with a strong service mindset, a solution-oriented approach and a commitment to delivering high-quality work.

You're flexible, enjoy working in a dynamic environment and are comfortable combining hands-on technical tasks with attention to detail and a broader understanding of the service being delivered.

You're attentive, service-minded and genuinely enjoy helping others. You work in a structured way, can prioritize tasks during busy periods and take responsibility for delivering expected results.

You're also outgoing, curious and engaged, and you share our belief in circularity and sustainable IT solutions.

Requirements

• At least 1 year of experience working in complex IT environments.
• Technical knowledge and confidence working with computers.
• Experience handling support requests through a ticketing system.
• Strong customer focus and flexibility.
• Fluency in Swedish and English, both written and spoken.
• Valid category B driving license.

Nice to have

• Experience with ServiceNow, Jeeves or Sysman.
• Knowledge of ITIL processes.

Why join Foxway?

• Join a stable and growing international technology company.
• Develop your technical skills through hands-on customer-facing work.
• Work in a supportive and collaborative team environment.
• Contribute to a more sustainable and circular use of technology.

Help us make a difference!

We are reviewing applications on an ongoing basis, so if this sounds like the next step in your career, apply quickly!

For the selected final candidate

Foxway will conduct a background check as part of our recruitment process, in accordance with applicable local legislation and our internal screening policy. The scope of the check depends on the position and the country in which it is based. You will be informed of the details, and your approval will be requested before any check is initiated.

How does Foxway operate?

Foxway is a fast-growing and dynamic organization with an international team of nearly 1,300 people. We operate across multiple countries, with key hubs across Europe.

Within Foxway, Circular Workspace Solutions (CWS) focuses on delivering sustainable workplace solutions through Device-as-a-Service, lifecycle services, and IT Asset Disposition offerings for enterprise and public sector customers.

Our mission is to make sustainable technology accessible to everyone by extending the life of IT equipment and enabling circular business models.

By joining us, you become part of a purpose-driven, international team that is shaping the future of sustainable workplaces and circular technology.