Sales Operations Specialist (R-19833)

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We're a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what's next? Join us! Explore opportunities at dnb.com/careers.

We are excited to be hiring a Sales Operations Specialist to Dun & Bradstreet Sweden. This role will be responsible for supporting the sales team by managing sales data, generating reports, analyzing trends, and improving sales processes. The role involves collaboration with sales, marketing, and finance teams to ensure that all operations run smoothly, while also working to optimize sales tools like CRM systems.

What you'll do

• Analyze sales performance data to identify trends, opportunities, and risks, providing actionable insights that support commercial decision-making
• Monitor and maintain data quality across sales systems, ensuring accurate reporting and reliable business insights
• Partner with Sales Leadership to support territory planning, customer segmentation, sales coverage, and productivity initiatives
• Lead the annual customer segmentation process and provide recommendations to optimize account allocation and resource planning
• Coordinate key sales planning and performance management activities, including quarterly business reviews, account planning, and sales operations projects
• Serve as a trusted advisor to the local sales organization on sales processes, CRM best practices, reporting, and operational efficiency
• Collaborate with regional Sales Operations teams to align strategies, share best practices, and drive consistency across markets
• Proactively identify pipeline gaps and performance risks, working with sales leaders to develop improvement plans
• Develop, maintain, and enhance CRM-based dashboards and reports that provide visibility into sales performance, pipeline health, and business outcomes
• Partner with cross-functional teams, including Sales, Marketing, Finance, and Customer Success, to support strategic initiatives and ensure alignment on commercial objectives
• Support business transformation and process improvement initiatives, helping to standardize and optimize sales operations across the organization
• Coordinate and support internal audit, compliance, and governance activities by providing reporting, documentation, and operational insights as required

What you'll bring

• Bachelor's degree in Business, Marketing, Information Systems, Data Analytics, or a related field
• 6+ years of experience in Sales Operations, Revenue Operations, Business Analytics, Commercial Excellence, or a similar function
• Strong understanding of CRM platforms (we use Salesforce) and how they support sales effectiveness, pipeline management, forecasting, and business performance
• Proven ability to work with large datasets, identify trends, generate actionable insights, and translate findings into business recommendations
• Advanced skills in Power BI, Excel, and the Microsoft Office suite, with experience creating dashboards, reporting solutions, and performance analysis
• Strong business acumen and customer focus, with the ability to balance strategic thinking and operational execution
• Excellent organizational and project management skills, with the ability to effectively manage multiple priorities and deadlines in a fast-paced environment
• Strong communication and stakeholder management skills, with the ability to influence, collaborate, and build effective relationships across sales, marketing, and business teams
• A proactive, solutions-oriented mindset with strong attention to detail, sound judgement, and a sense of ownership for delivering results
• Experience leveraging automation, AI-powered tools, or emerging technologies to improve processes, reporting, and business outcomes
• A continuous learning mindset and genuine curiosity for new technologies, data-driven decision making, and process improvement
• Fluency in English and Swedish, with excellent written and verbal communication skills

Why Join Us?

Does this role sound like a great opportunity but you're not sure about making a move? We are really proud of our company and culture and think we have some great things to offer. Some of our benefits in Sweden include:

• Two paid volunteer days to contribute to causes in your community

• A paid day every year to use for your health and wellness

• Instead of half days before public holidays, you will have 4 additional full days a year for you to use to celebrate what is meaningful to you

• Annual wellness/sport benefit

• Collective agreement, pension, insurance and parental pay allowance

• Access to free services providing support and counselling

• Flexible working arrangements and hybrid work arrangement for most roles

Whilst some roles do have certain requirements which are essential, we try to focus on hiring based on potential rather than CV as much as possible. If you are unsure you fully meet the requirements, we would still love to hear from you! Please note that all CVs must be submitted in English.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.

#LI-DNI

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.