Swedish-speaking Customer Advisor in Athens, Greece or Remote from anywhere in Greece

Job description:

Do you want to work as a Swedish-speaking Customer Support or Technical Support Specialist in Greece? Would you like to build an international career while enjoying life in the Mediterranean? Our client is looking for motivated Swedish speakers to join their growing support teams in Greece.

In this role, you will support users of a well-known international service in either a customer support or technical support function. You will receive full training and a generous relocation package to kickstart your new adventure abroad.

About the company:

Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.

What will you do?:

• Support Swedish-speaking customers via phone and/or chat

• Handle customer support and technical support inquiries depending on team assignment

• Assist with account management, billing questions, and service-related issues

• Provide basic technical troubleshooting for applications, software functionality, and connectivity

• Guide users through websites and applications and explain available features

• Deliver accurate, real-time solutions while ensuring high customer satisfaction

• Communicate clearly, professionally, and empathetically with customers

Requirements:

• Fluent in Swedish and English, both written and spoken

• Previous experience in customer support, technical support, or service-related roles is an advantage

• Strong communication skills and a customer-oriented mindset

• Motivated, reliable, and eager to learn

• Willing to relocate to Greece and adapt to a new culture

• Comfortable working in a fast-paced, international environment

Employer offers:

• International and modern work environment

• Possibility to work at the office in Athens or Remote from Greece (depending on the available projects)

• Paid training in customer support and technical support

• Career development opportunities (e.g. trainer, quality analyst, or team leader)

• Extra compensation for overtime, night shifts, and Sundays

• Performance-based bonuses

• Generous relocation package and employee discounts: Flight Ticket and 2 weeks in a hotel will be covered 

• Private medical insurance and on-site facilities

• Free Greek language courses and ongoing relocation support

About Athens:

Athens offers a unique mix of ancient history and modern city life. With a sunny climate, vibrant social scene, rich cultural heritage, and close proximity to the sea, the city is ideal for anyone looking to experience the Mediterranean lifestyle while working abroad.

About Nordic Jobs Worldwide:

Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.