Site IT Service Delivery Specialist
Hitachi Energy Sweden ABSammanfattning
In this role, you will serve as the primary liaison between business stakeholders, IT service providers, and vendors, ensuring the effective delivery of IT services. Responsibilities include managing incidents, service requests, and compliance with IT governance and cybersecurity standards. The position offers flexible working hours and opportunities for career advancement within Hitachi Energy, both in Sweden and globally.Jobbet i korthet
Anställningstyp
tillsvidareanstallning
Arbetstid
heltid
Förmåner
Collective bargaining agreementFlexible working hoursWellness allowanceExcellent career opportunities within Hitachi Energy, both in Sweden and globallyA mentor to support you during the onboarding phaseVarious training and professional development opportunitiesA diverse workplace with more than 70 nationalities represented in SwedenAdditional compensation during parental leaveBenefits portal with thousands of discounts and offers
Ansök senast: 2027-01-04
Publicerad: 2026-07-09
Beskrivning
How You´ll make an impact
Act as the primary liaison between business stakeholders, IT service providers, and vendors.
Coordinate and oversee the delivery of infrastructure, applications, and end-user IT services.
Manage incidents, service requests, escalations, problem resolution, and change activities.
Gather documents, and prioritize business demands, improvement requests, and local IT initiatives.
Ensure compliance with IT governance, cybersecurity, audit requirements, and security standards.
Drive stable IT operations, continuous service improvement, high customer satisfaction, and successful deliery of IT projects and improvements.
Your background
ITIL-based service management expertise, including incident, problem, and change management.
Strong stakeholder, vendor, and business relationship management skills.
Analytical thinking with proven problem-solving and service improvement capabilities.
Effective communication skills with the ability to engage technical and business audiences.
Proficiency in ServiceNow, Microsoft 365, and related IT service management tools.
Understanding of cybersecurity, compliance, and IT governance requirements.
What We Offer
Collective bargaining agreement
Flexible working hours
Wellness allowance
Excellent career opportunities within Hitachi Energy, both in Sweden and globally
A mentor to support you during the onboarding phase
Various training and professional development opportunities
A diverse workplace with more than 70 nationalities represented in Sweden
Additional compensation during parental leave
Benefits portal with thousands of discounts and offers
Hiring Manager Daniel Meyer, Daniel.meyer@hitachienergy.com, will be happy to answer your questions about the position.
Union representatives - Sveriges Ingenjörer: Maria Lönnberg, +46 (72) 2004796 ; Unionen: Karin Ulvemark, +46 107-38 51 42; Ledarna: Frank Hollstedt, +46 10 7387043 .
For all other questions, please contact Talent Acquisition Partner Elina Mannelqvist, elina.mannelqvist@hitachienergy.com.
Act as the primary liaison between business stakeholders, IT service providers, and vendors.
Coordinate and oversee the delivery of infrastructure, applications, and end-user IT services.
Manage incidents, service requests, escalations, problem resolution, and change activities.
Gather documents, and prioritize business demands, improvement requests, and local IT initiatives.
Ensure compliance with IT governance, cybersecurity, audit requirements, and security standards.
Drive stable IT operations, continuous service improvement, high customer satisfaction, and successful deliery of IT projects and improvements.
Your background
ITIL-based service management expertise, including incident, problem, and change management.
Strong stakeholder, vendor, and business relationship management skills.
Analytical thinking with proven problem-solving and service improvement capabilities.
Effective communication skills with the ability to engage technical and business audiences.
Proficiency in ServiceNow, Microsoft 365, and related IT service management tools.
Understanding of cybersecurity, compliance, and IT governance requirements.
What We Offer
Collective bargaining agreement
Flexible working hours
Wellness allowance
Excellent career opportunities within Hitachi Energy, both in Sweden and globally
A mentor to support you during the onboarding phase
Various training and professional development opportunities
A diverse workplace with more than 70 nationalities represented in Sweden
Additional compensation during parental leave
Benefits portal with thousands of discounts and offers
Hiring Manager Daniel Meyer, Daniel.meyer@hitachienergy.com, will be happy to answer your questions about the position.
Union representatives - Sveriges Ingenjörer: Maria Lönnberg, +46 (72) 2004796 ; Unionen: Karin Ulvemark, +46 107-38 51 42; Ledarna: Frank Hollstedt, +46 10 7387043 .
For all other questions, please contact Talent Acquisition Partner Elina Mannelqvist, elina.mannelqvist@hitachienergy.com.
Ansök till tjänsten
Site IT Service Delivery Specialist
OM FÖRETAGET
Hitachi Energy Sweden AB
