Senior IT Service Transition Manager

Nordic Investin has been asked to find a Senior IT Service Transition Manager for one of our partner companies. You create pace through clarity when workstreams, decisions and dependencies must move as one, and you surface risk early.

The partner is strengthening its capability in controlled transition from project delivery into sustainable operations. You will connect service design, operational readiness and support model while ensuring that knowledge transfer and acceptance receive appropriate discipline. The aim is practical progress that colleagues can use, leaders can evaluate and the organisation can sustain.

Project leadership connects outcomes, plans, risks and decisions. Success is controlled change the organisation can sustain.

How you will work

You will work across business, technology, suppliers and operations. The partner expects shared priorities, visible decisions and an adaptable delivery model.

This role calls for independent judgement and the ability to raise the quality around you. You are expected to make trade-offs visible, recognise when a decision needs wider expertise and move work forward without creating unnecessary process.

What you will do

Own the practical direction for controlled transition from project delivery into sustainable operations.

Translate goals and constraints into a clear approach for service design and operational readiness.

Establish useful standards, routines or decision artefacts around support model.

Coordinate stakeholders and dependencies affecting knowledge transfer.

Use evidence and measurable outcomes to improve acceptance.

Strengthen knowledge sharing and sustainable ownership through early-life support.

What you will bring

Relevant experience delivering controlled transition from project delivery into sustainable operations in a demanding environment.

Strong working knowledge of service design and operational readiness.

Practical experience applying support model and knowledge transfer.

Ability to assess priorities, risks and trade-offs involving acceptance.

Evidence of clear stakeholder communication and dependable end-to-end ownership.

Professional English and the judgement to work with sensitive or business-critical information.

Experience that would add value

Experience from enterprise technology programmes and managed services.

Exposure to early-life support in a cross-functional or multi-team environment.

Swedish language skills or experience working across Nordic organisations.

A background that can succeed here

Your background may be consulting, a transformation office or complex delivery. Show how you controlled uncertainty and guided difficult decisions. Direct experience of controlled transition from project delivery into sustainable operations is valuable, while adjacent experience counts when it shows transferable judgement.

What makes the opportunity interesting

The assignment offers visible responsibility, access to decision makers and room to shape a purposeful delivery model. The focus on controlled transition from project delivery into sustainable operations gives the opportunity a clear mission and room to influence priorities and success measures.

The exact partner, employment model, compensation, start date and working arrangement will be explained openly during the process. Nordic Investin will make sure you understand the opportunity before asking you to make a decision.

The recruitment conversation

Nordic Investin will focus on decisions you have made: the context, alternatives, result and what you would change today. You will also have room to ask direct questions and test whether the role, mandate and partner environment are right for you.

How to apply

Apply with your CV or LinkedIn profile and a short note about a relevant programme, project or transformation you helped improve. Nordic Investin welcomes different routes into the profession and assesses evidence, judgement and potential alongside formal titles.