IT Technician

Job Title:
IT Technician

Requisition ID:
R028216

Job Description:
IT Technician

Location: Malmö, Sweden (On-site)

Employment Type: Full-time - 1 year contract

Job Summary

We are looking for a motivated and reliable IT Technician to join our on-site IT team in Malmö.

This is an excellent opportunity for someone looking to start or develop a career in IT while working in a collaborative game development environment.

This is a highly user-facing role focused on providing first-line technical support to employees and external contractors. You will be responsible for preparing and deploying IT equipment, supporting onboarding activities, resolving day-to-day hardware and software issues, maintaining IT assets, and ensuring users have everything they need to work efficiently.

The ideal candidate is organized, service-oriented, enjoys working with people, and is eager to learn and develop technical skills.

You'll help us by...

• Providing first-line IT support for employees and external contractors
• Preparing, configuring, and deploying laptops, desktops, monitors, mobile devices, and peripherals
• Setting up workstations for new hires and support onboarding activities
• Responding to IT support requests via the ticketing system, email, phone, and in person
• Troubleshooting common hardware, software, and peripheral issues
• Escalating complex technical issues to senior IT team members when required
• Maintaining accurate IT asset inventory and lifecycle records
• Installing software and perform routine workstation maintenance
• Supporting meeting rooms, printers, and other office technology
• Assisting with office moves, workstation relocations, and hardware deployments
• Supporting external vendors and contractors with IT-related requests
• Following IT policies, security standards, and operational procedures
• Contributing to maintaining a clean, organized, and efficient IT workspace

You're awesome because you have...

• English proficiency (spoken and written) - minimum B2
• Educational background in IT or a related technical field, or equivalent practical knowledge
• Good understanding of Windows operating systems and computer hardware
• Good knowledge of Microsoft 365
• Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)
• Strong customer service and communication skills
• Excellent organizational skills and attention to detail
• Ability to lift, move, and install IT equipment
• Ability to work independently while collaborating with the wider IT team
• A proactive attitude and willingness to learn

Bonus points for...

• Previous experience in an IT support, help desk, or customer service role
• Familiarity with macOS
• Experience with Microsoft Entra ID, Active Directory, or Intune
• Experience with ticketing systems (e.g., Jira Service Management or ServiceNow)

Not sure you meet all the qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Our World

At Activision, we strive to create the most iconic brands in gaming and entertainment. We're driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together. We are home to some of the most beloved entertainment franchises including Call of Duty®, Crash Bandicoot™, Tony Hawk's™ Pro Skater™, and Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our "press start" is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences.

We're not just looking back at our decades-long legacy; we're forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization.

We're in the business of delivering fun and unforgettable entertainment for our player community to enjoy. And our future opportunities have never been greater - this could be your opportunity to level up.

Ready to Activate Your Future?

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