Cloud Solution Architect (Data & AI)

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

With over 15,000 employees worldwide, the Microsoft Customer Experience and Success (CEnS) organization is responsible for the strategy, design, and implementation of the Microsoft end-to-end customer experience. This newly expanded organization reflects the Microsoft ambition to be known as a customer experience company, ensuring our Microsoft mission to empower every person and every organization on the planet to achieve more is enabled by delighting customers and consistently exceeding their expectations in every interaction through a connected customer experience.

Microsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, which leads to greater satisfaction, retention, and growth. The CEnS organization is looking for people with a passion for delivering customer success to help us build a future where customers come to us, not only because we provide industry-leading products and services, and also because we provide a differentiated and connected customer experience that is rooted in our commitment to delivering on customer outcomes.
Responsibilities:

• Understand customers' overall data estate, IT and business priorities and success measures to design implementation architectures and solutions.
• Apply technical knowledge to architect solutions that meet business and IT needs, create Data Platform, AA/AI roadmaps, and ensure long term technical viability of new deployments, infusing key analytics technologies where appropriate (e.g. Azure Synapse, Azure Data Factory, Azure Data Lake, Databricks, Azure Data Explorer, Power BI etc.)
• Ensure that solution exhibits high levels of performance, security, scalability, maintainability, appropriate reusability and reliability upon deployment
• Develop deep relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates
• Be a Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers
• Assess the Customers' knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure its delivery through partners.
• Collaborate with other Cloud Solution Architects in developing complex end-to-end Enterprise solutions on Microsoft Azure platform,
• Maintain technical skills and knowledge, keeping up to date with market trends and competitive insights; collaborate and share with the technical community while educate customers on Azure platform
• Drive high priority customer initiatives on the Microsoft Azure Platform in collaboration with Cloud Solution Architects (CSAs) and the broader Microsoft field in Enterprise accounts segment of our business.
Qualifications:

The ideal candidate will have a breadth of knowledge across Azure and analytical topics, as well as specialist hands-on expertise in topics from one or more of the technical areas below:
• Working with structured and unstructured data in Big Data scenarios using technologies such as Azure Synapse, Snowflake, Big Query, Redshift, HDInsight, Hadoop, Cloudera and Spark
• Experience with large scale data lake concepts for enterprise customers.
• Advanced Analytics using technologies such as Databricks and Spark.
• Developing streaming workloads using technologies such as Spark streaming, Kafka and Storm.
• Visualization tools such as PowerBI, Tableau and Qlik.
• Data governance, cataloguing and lineage.
• Data Science deployments and the use of frameworks such as Pandas and TensorFlow.
• Enterprise-scale technical experience with cloud infrastructure, architecture design, database migrations, and technology management.
• Artificial Intelligence, preferably using Azure Cognitive Services and the Microsoft Bot Framework.
• Machine Learning, preferably using Azure ML.

Candidates must also exhibit a technical propensity to learn new technologies and stay abreast of Azure advancements and understand relevant cloud trends across the competitive landscape.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.