Business Expert - Relevance & Ranking

ABOUT THE ROLE
We are looking for a Business Expert to lead data quality and search relevance for Elevate4, our enterprise search platform. In this role, you will help ensure that product data and product attributes are accurate, complete, consistent, enriched, and normalized so they can power strong discovery experiences across Search, Browse, and Recommendations.

You will work across systems including Adobe Experience Manager (AEM), Product Data Hub (PDH), Product Information Management (PIM), and Digital Curation Tool (DCT), helping improve how product data flows, how it is structured, and how it supports relevant and intuitive customer experiences. This is a backend-focused role centered on the data, logic, and platform capabilities behind discovery, rather than ownership of experience layers. Ranking will also be in scope where needed to strengthen overall discovery performance.

WHAT YOU'LL DO
As a Business Expert, you will lead and improve data quality and search relevance for Elevate4, our enterprise search platform. You will help ensure that product data and product attributes are accurate, complete, consistent, enriched, and normalized so they can power strong discovery experiences across Search, Browse, and Recommendations.

You will...

• Own and improve the quality of product data and product attributes that power Search, Browse, and Recommendations in Elevate4.

• Build strong expertise in how product data flows across Elevate4 and connected systems, including AEM, PDH, PIM, and DCT, and identify opportunities to improve quality, consistency, and operational effectiveness.

• Drive improvements in product attribution, enrichment, normalization, search relevance, and intent understanding so data, attributes, business rules, and supporting signals work together to deliver accurate and intuitive discovery experiences.

• Support ranking improvements across Search, Browse, and Recommendations, while guiding stakeholders on questions related to product relevance and ranking across key discovery pages.

• Partner closely with Data Analysts, product teams, business stakeholders, third-party vendors and regional teams to evaluate impact, refine requirements, align business needs, and translate them into scalable and sustainable solutions.
  

WHO YOU'LL WORK WITH
You will be part of the Relevance & Ranking team, working closely with Data Analysts, product teams, business stakeholders, third-party vendors, and regional teams. In this role, you will be a key business partner for product data quality, search relevance, ranking-related topics, and platform improvements, helping translate business needs into clear requirements and scalable ways of working.

WHO YOU ARE

We are looking for people with...

• Strong experience working with product data, data quality, data enrichment, and normalization in a digital commerce, search, or product discovery environment.

• Experience with Elevate4, Adobe Experience Manager (AEM), Hybris, or similar platforms, along with familiarity with product data ecosystems and cross-system data flows.

• Strong understanding of how product data quality and product attributes influence Search, Browse, and Recommendations, including search relevance and intent understanding.

• Familiarity with ranking concepts, taxonomy, normalization, indexing, customer intent, data quality, and relevance signals.

• Strong communication, stakeholder management, analytical, and problem-solving skills, with the ability to work effectively across business and technical teams.
  

And people who are...

• Comfortable working in complexity and confident navigating ambiguity.

• Motivated by improving how data and search work together to create better customer experiences.

• Able to bring clarity to cross-system challenges and turn uncertainty into actionable goals and plans.

• Collaborative, structured, and able to build trusted relationships across technical, business, and regional teams.

• Curious, proactive, and focused on continuous improvement and sustainable ways of working.
  

WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, scale, and knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE
At H&M Group, we're proud to be a vibrant and welcoming company where people can grow and make an impact.

• All our employees are included in our H&M Incentive Program (HIP)

• Staff discount usable across all H&M Group brands, in stores and online

• Work-life balance, 30 days' vacation, and wellness allowance of 4000 SEK/year

• Access to Benify for discounts on gym memberships, travel, hotels, and more

• Compensation boost during parental leave
  

JOIN US
Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Location
Årstaängsvägen, Stockholm, Sweden