Senior Manager Fulfilment Systems

As the Senior Manager Fulfilment Systems you are the link between global tech, opex, VSM and operations when it comes to rolling-out and maintaining operations systems and technology. Your scope entails the product delivery lifecycle, as well as business as usual maintenance and local product support.

As Senior, you coach and manage your mid-level and junior team members in your site. You are the main point of contact for any tech or systems related topic in your site, you own the Warehouse Engineering roadmap for that site, and escalate when needed to your manager.

You will:

Function as local product-owner for local, international or 3rd party technology.

Be the point of contact for updates, feature releases and improvement initiatives

Facilitate and drive bug and issue management

Oversee and manage the tech-landscape of your DC

Collaborate closely with other departments as tech-consultant

Work with the support-technicians on maintenance, troubleshooting and inventory management of tech assets

Give input and create tickets for our software-engineering teams

Be the local sparring partner for international stakeholders and counterparts

Continuously work with Opex and Operations to stabilize and improve our tech landscape and related processes

Attend any site performance or site project meetings as POC for Warehouse Engineering

Drive system improvement and standardization between DCs in your cluster-team

Share knowledge and best practices with other DCs, working towards one Target operating Model

Participate in team ceremonies (team meetings, upskill sessions, planning sessions)

Support other markets on cross-DC activities remotely from Sweden

Participate or lead local improvement projects that involve tech and support your direct team members to do the same

Create, manage and own the Warehouse Engineering roadmap for your site

Be responsible for the Warehouse Engineering performance and deliverables for your site

Coach and manage your direct reports and manage all HR aspects for those individuals

Own, monitor and manage the dataflow in- and out of our systems where needed

Lead and support the tech support team to manage their tasks and workload. Their scope includes but is not limited to, supporting production tech on shift, including regular checks & validations, first level trouble shooting and data uploads.

You are:

A true believer in learning never stops with a growth mindset

Proactive and not afraid to lead

A teamplayer that understands that alone you might go fast, but together you go far

Someone with interest and knowledge in the latest manufacturing and logistics technological advancements

An aptitude for gadgets, data-driveness and technology

Someone who goes where the problem and opportunities are and wants to be close to operations

A strong communicator with the ability to manage and guide stakeholders

Someone with strong operational process knowledge, basic understanding of lean principles and agile methodologies