Product Application Engineer

Om jobbet

Who We Are

Allgon is a leading manufacturer of wireless machinery control systems, delivering customized solutions to companies across the industrial sector. Our customers engage with us through our subsidiaries, Tele Radio, Åkerströms and Sistematica. We are passionate about developing industrial remote control solutions that enhance safety and efficiency worldwide.

About the Role

As a Product Application Engineer, you play a key role in handling complex internal and external customer inquiries. You act as a trusted technical expert, understanding and translating customer needs and application requirements into compliant, reliable, and value-adding solutions. You provide advanced technical guidance throughout the product lifecycle, from pre-sales support to post-sales support and continuous product improvement.

By combining deep technical expertise with strong communication skills, you contribute directly to customer satisfaction, product quality, and Allgon's success in the market.

This role is based in Björbo, Dalarna, and reports to Site Manager Operations.

Key Responsibilities:

Analyze customer requirements to define and develop customized product solutions

Provide technical support to customers across pre-sales, delivery, and post-sales phases

Conduct product training for internal stakeholders and drive knowledge-sharing for continuous competence development across the organization

Collaborate cross‑functionally with Operations, Product, R&D, Sales, and Aftermarket to ensure market-ready solutions

Contribute to product development and improvements by providing customer insights and technical feedback

Collaborate with R&D to develop and maintain technical documentation, including specifications and user manuals

Support continuous improvement initiatives within Safety, Quality, Delivery, and Cost Efficiency

What We're Looking For

We believe you have a strong technical foundation and are a customer-oriented professional who enjoys solving complex problems. You take ownership, work in a structured way, and are confident making sound technical judgments to ensure safety and quality in product solutions.

You collaborate naturally across teams, communicate clearly, and enjoy sharing knowledge. Above all, you are driven to improve solutions, products, and ways of working.

Key qualifications include:

Degree in Engineering (Mechatronics, Automation, Electronics, or similar) or equivalent practical experience

Proven experience from a similar role in application engineering or technical support in an industrial environment

Strong ability to understand customer applications and manufacturing processes

Experience with or strong interest in radio remote control products and system solutions is highly advantageous

Solid knowledge and understanding of PLC programming

Programming skills in Assembly, .NET C#, and/or C is an advantage

Strong analytical and structured approach to work and problem solving with the ability to handle complex technical challenges

Strong collaboration and communication skills with both internal and external stakeholders

Proficiency in Swedish and English, both spoken and written

What We Offer

Work with cutting-edge, high-quality products in a dynamic environment.

Opportunities for continuous professional growth and career development.

A challenging and rewarding role within a growing organization.

Collective agreement, including 9 extra days off per calendar year through reduced working hours.

3,000 SEK annually for wellness benefits.

About Allgon

Allgon is a Swedish company specializing in industrial radio control, with a strong track record in wireless technology innovation. Through our brands Tele Radio, Åkerströms and Sistematica, we have built a global presence, employing over 470 professionals and presence in 26 countries.

We offer an exciting work environment in a profitable and growing organization with a strong technical focus. Despite our global reach, we maintain the close-knit atmosphere of a smaller company, where every employee has a voice and can influence the projects they work on.

At Allgon, sustainability is a key priority-ecologically, socially, and financially. We are committed to attracting passionate individuals who share our vision of a safer, more efficient world through advanced wireless technology.

We look forward to your application! ⭐