Operations Coordinator - Wholesale

We are looking for an Operations Coordinator - Wholesale to join our team in Gothenburg HQ!

MORE ABOUT THE ROLE AND TEAM

As an integral part of our operations team, the Operations Coordinator plays a key role in driving operational excellence and supporting profitable growth across our wholesale order channels. This position goes beyond order management - it's about owning the end-to-end order lifecycle, optimizing processes, and ensuring a seamless experience for our wholesale partners. You'll be responsible for managing multiple order flows including wholesale, samples, showroom, outlet/flash sales, and returns. Your ability to coordinate across departments, such as logistics, sales, and finance, will be crucial in ensuring timely deliveries, accurate data, and high partner satisfaction. We're looking for someone who thrives in a fast-paced environment, brings a strategic mindset, and is confident in identifying opportunities for improvement within operational workflows.

WHAT WE ARE LOOKING FOR

Attention to Detail: Ability to accurately input and maintain order data with precision.

Communication: Strong written and verbal communication skills to interact effectively with both internal teams and wholesale customers.

Time Management: Proven ability to efficiently prioritize tasks to meet order processing and delivery deadlines.

Problem-Solving: Ability to quickly identify issues and implement solutions to resolve customer inquiries or order discrepancies.

Adaptability: Flexibility to handle changing priorities, evolving workflows, and unforeseen challenges in a fast-paced environment

ARE YOU THE ONE? We seek someone with most of the following:

An educational background in Business Administration, Supply Chain Management, or a related field is preferred.

2+ years of experience in order administration, business-to-business customer service, or related roles, preferably within the fashion industry.

Minimum of one year's experience working with SAP or a similar ERP system.

Proven track record of managing B2B orders and providing outstanding customer support

Proficiency in OMS/ERP-systems and Microsoft Office suite is a plus!

HERE'S HOW TO APPLY Apply by submitting your CV in English.

Our recruitment process is strictly based on competencies; therefore, we kindly ask you not to include your picture or age with your application.

We process applications continuously and the position may be filled before the last day of application.

Contract type: Permanent and full-time. Estimated starting date: As soon as possible.

To see more about our company and careers we welcome you to AXEL ARIGATO - Careers

A BIT ABOUT AXEL ARIGATO Founded in Sweden in 2014, Axel Arigato is intrinsically grounded in culture, community, and craft. Driven by curiosity, the brand has consistently connected its approach to the rhythm of what is happening in the wider world, looking to an ever-evolving contemporary society for both purpose and inspiration. It presents diverse collections of elevated and wearable footwear and ready-to- wear, fusing together Scandinavian minimalism with unexpected, contemporary design.

The brand has nine physical stores in five countries, as well as a network of over 250 wholesale partners and retail concessions. Axel Arigato is committed to fostering connections beyond the conventions of commerce, and are a proud equal opportunity employer who values a diverse workforce. As such, its core mission remains true to this day: to build a positive platform through the power of community, inclusivity, and memorable experiences.

OUR VALUES : DROP Diversity, Respect, Openness and Passion are our values that we live and breathe. They are the foundation for our current state and what we will always bring with us to the future.