Nordic Key Account Manager

Job Description

Shape the future. Bring your potential to life.
At the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Join us in our exciting quest to build the future home.

The Role
As Nordic Key Account Manager, you will own the full Electrolux business with one of our key customers across all Nordic markets. You will lead the customer relationship, act as the primary contact, and ensure strong collaboration and satisfaction. You will develop and execute the annual Account Plan, aligning strategies and targets with overall business objectives. This includes driving new product introductions, promotions, and innovative concepts that fit customer needs and market trends. You will also implement strategic Battle Ground plans and ensure timely, high-quality execution.

A key responsibility is managing the account's P&L-optimizing financial performance and ensuring all customer-related metrics and targets are met. You will lead annual negotiations and RFQs, working cross-functionally to secure successful outcomes. You will maintain up-to-date agreements, manage the customer's assortment, and support the budgeting process to deliver on commitments. Working closely with our Trade Marketing Organization, you will drive sell-out performance and ensure store staff are trained and equipped to promote our products.

You will oversee a strong annual activation plan including promotions and joint marketing activities. Acting as the link between the customer and internal teams, you will handle issues swiftly and ensure smooth operations. You will also represent Electrolux at customer fairs and training events and provide regular updates on sales performance, customer development, and competitive activity.

Key responsibilities

• Own and lead the full customer relationship across all Nordic markets, serving as the primary contact and ensuring strong collaboration and satisfaction.
• Develop and execute the annual Account Plan, aligning commercial strategy, targets, and activities with business objectives.
• Manage the account P&L, ensuring profitability, meeting all financial and non-financial targets, and leading annual negotiations and RFQs.
• Drive product introductions, promotions, and strategic Battle Ground plans, ensuring timely and high-quality execution.
• Lead the annual negotiations with customer.
• Manage the customer's product assortment and maintain up-to-date agreements, ensuring alignment with business and customer needs.
• Collaborate with Trade Marketing to drive sell-out performance and ensure customer/store staff are trained and equipped to promote Electrolux products.
• Lead yearly activation plans and ongoing operations, resolve issues quickly, represent Electrolux at customer events, and provide regular updates on performance and market activity.

Qualifications:

• Degree in Marketing, Business Administration, Economics or equal.
• Fluent in English and local language.
• Proven track in negotiation with Key Accounts.
• Experience in Sales management/Key Account management.
• Strong financial understanding.
• 5-10 years broad consumer and retail sales and trade marketing experience - driving Key Accounts.
• Strong presentation and analytical skills.
• Influencing skills in and experience operating in Matrix environment.