IT Service Technician

Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions supports health care professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 1000 employees in several countries.

The position

We are looking for a IT Service Technicianto join our IT organization in Stockholm. You will be part of Cambio's IT department and the IT Service Desk team, working closely with fellow IT Service Technicians to deliver world-class internal IT support to our Cambians.

You will work in a modern, Microsoft-based environment, supporting a growing organization with high expectations regarding availability, quality, and user experience. A key part of the role is providing high-priority support to executives and senior stakeholders, where professionalism, trust, and a strong understanding of business impact are essential.

We offer:

• The opportunity to deliver first-class, high-priority support while being part of a company that makes a real difference for healthcare and society.
• An environment where you are encouraged to take initiative, drive improvements, and contribute with your competence.
• The opportunity to explore and contribute to automation and AI initiatives
• Opportunities to grow your technical competence over time, including within applications, Azure, and modern workplace technologies.

Responsibilities

• Handle and resolve Service Desk tickets, incidents, and requests with a strong focus on quality and user experience.
• Work hands-on with Microsoft 365, including Intune, Entra ID (Azure AD), device management, permissions, group management, and license administration.

• Provide VIP and executive-level support with a strong sense of professionalism and service excellence.
• Drive process improvements within the Service Desk and lead or contribute to projects across different areas to improve how we work and deliver service.
• Explore and help develop automation and AI-driven solutions, such as self-service, chatbots, and Copilot-related initiatives, with the possibility to further engage in and support the company's broader AI strategy.

About you

To thrive as a IT Service Technician at Cambio, you are someone who builds strong relationships, enjoys collaborating with colleagues, and takes pride in delivering world-class service. You bring experience from IT support and have a strong service-oriented mindset, remaining calm and focused even in high-priority or unexpected situations.

You have a genuine interest in IT and technology and enjoy staying up to date with new developments. When supporting less technically experienced users, you communicate clearly and adapt your language to make complex matters easy to understand.

Requirements

• At least 3 years of experience in IT support and IT operations
• Strong hands-on experience with Microsoft's modern workplace tools, including Entra ID (Azure AD) and Microsoft Intune
• Strong communication skills in Swedish and English, both verbally and in writing

It's a bonus if you

• ITIL Certification, or equivalent experience

• Relevant MS Certifications

Additional information:

Place of employment: Stockholm

Scope: Full-time, five days per week in-office

Form of employment: Permanent employment, 6 months trial period

The recruitment process will include a personality test and a problem-solving test.

Due to the summer holiday period, feedback regarding the recruitment process may take a little longer than usual. We expect to get back to you no later than week 34.
Thank you for your patience and understanding.

We look forward to receiving your application!

CAMBIO- FOR A HEALTHIER TOMORROW

Welcome to a company where healthcare is improved every day. Here you will work with leading technology in a collaborative, trusting and empowering environment where your contribution will be appreciated and celebrated. In our caring culture you will have the opportunity to pursue different paths of professional growth. Seize the opportunity to do the most important work of your life. Read more about us here!

A healthier tomorrow also means taking care of those who make it possible -explore our employee benefits

Learn more about our recruitment process here .

Are you interested in Cambio but you don't feel that this position is the perfect match? Check out our other open positions at our career site.

Department Customer Delivery Locations Stockholm