Global Product Advisor - Snowmobile

We are looking for a Global Product Advisor (SKI-DOO & LYNX SNOWMOBILES) who will report to the Global Product Support Team Lead, and who'll be tasked with helping us find and provide technical service solutions for our dealers and customers. As part of your role, you'll be significantly contributing to the organization's growth.

You'll be at the forefront of delivering outstanding service to BRP's customers.
YOU'LL HAVE THE OPPORTUNITY TO:

• Provide comprehensive global product support to our Dealer/Distributor Network, ensuring alignment with our brand promise and delivering exceptional technical assistance.
• Advise dealers on best practices, BRP policies, and operational guidelines to optimize service delivery and uphold brand standards.
• Proactively coach partners and dealers on technical support issues, fostering strong relationships and promoting continuous improvement.
• Identify communication gaps and address product-related challenges to drive future product enhancements and bolster our network's reputation.
• Monitor and escalate emerging issues or trends promptly, contributing to ongoing improvements in our support services and representing your sector effectively.

YOU'LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS, EXPERIENCE AND COMPETENCIES:

• A technical degree or relevant experience in powersports, automotive, electric vehicles, marine, or small engine mechanics.
• At least 2 years of relevant mechanical experience in an automotive or powersports dealership or in a similar environment with solid technical competency.
• Bilingual, English & Swedish
• Strong troubleshooting and diagnostic skills with a thorough understanding of electrical and mechanical theory. The ability to navigate and understand electrical wiring diagrams, schematics, service manuals, electronic parts catalogs, engineering drawings and bills of materials.
• Excellent written and verbal communication skills; the ability to articulate thoughts, ideas, and technical terminology.
• Passionate about after-sales and support, with a relentless commitment to solving problems and enhancing service experiences.
• Dedicated to delivering high-quality services and excelling in innovative problem-solving, especially in challenging situations.
• Skilled in connecting product knowledge with dealer support and customer satisfaction.

Do you have other qualifications? Tell us what is unique about you that is a great addition to the team.
THE ROAD SHOULD BELONG TO EVERYONE.

We still live in a world where many feel the road is for other people. We believe we can make a difference. Moving people goes beyond making innovative products.

We strive to nurture our people's aspirations, to exceed our riders' expectations and stand in solidarity with all the communities that ride with us.

Building a more inclusive BRP with no barriers for those who seek to ride starts from within, and we need everyone's commitment, drive and dedication to make it a reality.
WELCOME TO BRP

We're a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 17,500 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; It's about the journey.