Fitbit Customer Support Specialist Danish and English- Relocation Bulgaria
Jobs Europe ABSammanfattning
Join the Fitbit Team in Sofia, Bulgaria as a Customer Support representative, where you will assist users with device-related inquiries through tickets and calls. This role involves identifying and reporting trending issues, working collaboratively with a diverse team, and providing customer-oriented solutions. The company offers relocation support and a positive international work environment.Jobbet i korthet
Anställningstyp
tillsvidareanstallning
Arbetstid
heltid
Det här erbjuder vi
Relocation Bonus: €1,200 Gross paid in 2 instalments.Up to 30 days of company-provided accommodation on arrival.Plane ticket from your location to Sofia.Taxi transportation from the airport to accommodation.Fully paid training.Stable job and career development opportunities.Attractive salary.Additional health insurance.50+ benefits and services to choose from.Positive international working environment.Employee referral bonuses.
Ansök senast: 2026-11-05
Publicerad: 2026-10-06
Beskrivning
Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.
If you are excited about health and technology, join our Fitbit Team!
As a Fitbit Customer Support with Danish and English, you will be part of a great team and will:
Help our users with any issues they might have via tickets or calls
Provide solutions to everyday device use questions on a case by case customer-oriented approach
Identify trending issues and bugs from users' reported issues and communicate them to your supervision team
Work with a passionate team of customer-friendly colleagues from an international background
Not bad, right?
What we expect from you:
Fluency in Danish language for daily communication with customers
Good command of English (B1 or similar) for training and internal communication
Basic understanding of iOS and Android OS use/features
Demonstrating empathy
Desire to help customers as best as possible and willing to contribute to the team's success / be a team-player
Result-oriented with personal performance
Friendly and outgoing personality
Looking for a long-term employment
We offer:
Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Plane Ticket from your location to Sofia
Taxi transportation directly from the airport to your accommodation
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building initiatives!
Does it sound like the perfect job for you? APPLY NOW!
If you are excited about health and technology, join our Fitbit Team!
As a Fitbit Customer Support with Danish and English, you will be part of a great team and will:
Help our users with any issues they might have via tickets or calls
Provide solutions to everyday device use questions on a case by case customer-oriented approach
Identify trending issues and bugs from users' reported issues and communicate them to your supervision team
Work with a passionate team of customer-friendly colleagues from an international background
Not bad, right?
What we expect from you:
Fluency in Danish language for daily communication with customers
Good command of English (B1 or similar) for training and internal communication
Basic understanding of iOS and Android OS use/features
Demonstrating empathy
Desire to help customers as best as possible and willing to contribute to the team's success / be a team-player
Result-oriented with personal performance
Friendly and outgoing personality
Looking for a long-term employment
We offer:
Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Plane Ticket from your location to Sofia
Taxi transportation directly from the airport to your accommodation
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building initiatives!
Does it sound like the perfect job for you? APPLY NOW!
Ansök till tjänsten
Fitbit Customer Support Specialist Danish and English- Relocation Bulgaria
OM FÖRETAGET
Jobs Europe AB
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