Executive/Admin Assistant

Job Description

International Card Services (ICS) brings together our International Consumer and Small & Medium Size Enterprises (SME) issuing activities, as well as our Commercial Large Market sales and account development teams. ICS issues Cards in 27 countries, and is responsible for two Joint Ventures covering around a dozen countries. The leaders in these countries are empowered to make decisions at a local level, in partnership with other local business leaders. Local teams are supported by two cross-market teams - the Centre of Excellence, and Risk & Control Management.

American Express in the Nordic region is one of the fastest growing international markets within American Express worldwide. We are looking for an Executive Assistant to support the Nordic Country Manager Jason Quirk and strengthening the Nordic consumer card team.

Responsibilities

Executive Support

• Proactively manage a highly complex calendar across multiple countries and time zones.
• Prioritize competing demands and ensure optimal use of the Country Manager's time.
• Coordinate domestic and international travel, including itineraries, logistics, and expense management.
• Screen and manage communications, ensuring timely responses and escalation of critical issues.
• Leadership Team & Governance Support
• Support the Country Executive Team (CET) and Nordic Leadership Team.
• Coordinate leadership meetings, town halls, and off-sites.

Communications & Engagement

• Support internal communications including leadership announcements, newsletters, town halls, fireside chats, and organizational updates.
• Partner with stakeholders and executive assistants across the Nordics and international headquarters.

Operational Excellence

• Manage invoices, and administrative processes.
• Coordinate visitor programs, executive visits, and market leadership meetings.
• Maintain strict confidentiality with sensitive business and people-related information.

Stakeholder Management

• Build strong relationships with senior leaders, headquarters teams, external partners, and assistants across the organization.
• Serve as a trusted point of contact for internal and external stakeholders
• Represent the Country Manager professionally and effectively

Qualifications

• Fluent proficiency in Swedish and English
• 2 years of experience in an administration heavy role.
• Exceptional organizational and prioritization skills.
• Great written and verbal communication skills in English.
• Ability to anticipate needs and proactively solve problems.
• Strong stakeholder management and relationship-building capabilities.
• High level of professionalism, judgment, and discretion.
• Ability to work independently and manage ambiguity.
• Experience from working in an office environment is an advantage.

Employment eligibility to work with American Express in Sweden is required as the company will not pursue visa sponsorship for these positions.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.