Backoffice & Transport Coordinator

Company Description

GERFLOR is a market leading specialists in the field of resilient flooring covers. Present in all spheres of life (building, sport, transport, commerce, industry, etc.), our Group (1.548 B€ turnover in 2025) continues its development in more than 100 countries. Brand recognition, innovation, professionalism and continuous improvement are all assets that makes GERFLOR a state-of-the-art enterprise.

5 500 employees all around the world are committed to ensure customer satisfaction and work out every day to guarantee high quality products and services. Environmental concerns are also a priority since ever : our products are processed to last as long as possible and in the respect of our planet, by the way we imagined them and with innovating options proposed in durability. Joining our team is choosing a french manufacturing group with a high growing rate on the international scene. We are highlighting the technology, the creativity, sustainable development and strong values.

Don't hesitate anymore, join us to develop your talents and invent tomorrow's floorings ! For further information, visit our website : www.gerflorgroup.com

Position

Following our successful international growth strategy, we have an exciting and challenging opportunity for a dynamic

Backoffice & Transport Coordinator

based in Gothenburg (Sweden).

Become a key contributor to our Customer Service and Logistics organization.

As Backoffice & Transport Coordinator, you will ensure efficient transport management, provide operational support to Customer Service and contribute to delivering an excellent customer experience across the Scandinavian markets.

YOUR ROLE:

• Coordinate domestic and international transports.
• Manage transport documentation and delivery processes.
• Monitor shipments and resolve transport-related issues.
• Support Customer Service and liaise with logistics partners.
• Review transport costs, KPIs and carrier performance.
• Contribute to process improvements and operational efficiency.
• Serve as a backup for the Customer Service team, supporting order processing and customer inquiries when required.

Requirements

We are looking for someone who enjoys coordinating activities, solving problems and delivering high service quality in a dynamic environment.

• Experience within Logistics, Transport Administration, Customer Service or a similar operational role.
• Good understanding of transportation processes and international logistics.
• Knowledge of Incoterms, customs procedures and transport documentation is considered an advantage.
• Experience working with ERP, TMS or other business systems.
• Strong organizational and communication skills.
• A proactive, structured and solution-oriented approach.
• Ability to manage multiple priorities while maintaining attention to detail.
• Fluent Swedish and good English skills.

Other information

OUR OFFER:

• A varied role combining customer contact, transport coordination and commercial support
• Close collaboration with an experienced Customer Service and Sales Team
• Professional onboarding and long-term development opportunities
• Competitive salary and benefits

GERFLOR, a company committed to diversity and inclusion, ensures equal opportunities through a recruitment process free from any form of discrimination.

To guarantee that no talent is overlooked, we encourage everyone to apply!