Technical Intern (Software & AI Support)

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About Depict
At Depict.ai, we are fundamentally disrupting how e-commerce operations have been conducted to date. We are building the intelligence engine for the future of retail, leveraging applied AI to transform product discovery, merchandising, and the overall shopper experience. We are not here to build a feature or a quick flip; our ambition is to build a generational, legacy company that redefines the global e-commerce software ecosystem.

The Role
We are looking for a hungry, highly motivated Technical Intern to join our engineering team. In this role, you will be the crucial bridge between our technology and our customers. You won't just be fetching coffee; you will be writing code, solving real-world customer problems, maintaining our software, and actively integrating AI into our operational workflows.

This internship is designed to be a launchpad. For the right candidate, this role has a direct path to a full-time position as a Junior Software Developer or AI Engineer upon successful completion of the internship.

Key Responsibilities

• Customer Support Engineering: Act as the first line of technical defense, investigating, troubleshooting, and resolving technical issues raised by our customers.
• Software Maintenance & Bug Fixing: Dive into our codebase to identify bugs, write patches, and deploy fixes to keep our systems running smoothly.
• AI Implementation: Identify bottlenecks in our customer support and internal workflows, and build AI-driven solutions (e.g., using LLMs or automation tools) to streamline and scale these processes.
• Cross-Functional Collaboration: Work closely with both the core engineering and customer success teams to communicate user feedback and improve our core product.

Who You Are

• Educational Background: You are in your final year of studies or have recently graduated with a degree in Computer Science, Software Engineering, or a related technical field.
• Strong Technical Foundation: You have solid coding skills (e.g., Python, JavaScript/TypeScript, etc.) and are comfortable navigating complex codebases and APIs.
• Problem Solver: You enjoy getting to the bottom of technical mysteries and possess strong debugging skills.
• Hungry & Driven: You are highly motivated, eager to learn, and excited by the pace and ambiguity of an early-stage startup. You don't wait for tasks to be handed to you; you take initiative.
• AI Enthusiast: You are passionate about artificial intelligence and eager to apply AI creatively to solve practical, everyday business problems.

What We Offer

• Real Responsibility: Gain hands-on experience building, maintaining, and supporting software that impacts real customers.
• Career Growth: A clear trajectory to a full-time Junior Software Developer or AI Engineer role based on your performance.
• Mentorship: Work side-by-side with experienced engineers and founders who are invested in your learning and growth.
• Startup Culture: A fast-paced, collaborative, and fun environment where your ideas matter from day one.

We look forward to hearing from you, and best of luck!