Solutions Engineer (Customer Success)

About Younium 🌍
Younium is the subscription management and billing platform for B2B SaaS companies with subscription models. Our customers run their quote-to-cash process on Younium, from CPQ through billing, revenue recognition, and financial reporting.

We are in full growth mode. You'll thrive in a high-energy, creative, and transparent environment fueled by collaboration. With hubs in Amsterdam, Kraków, Stockholm, Malmö, and Philadelphia, plus remote contributors, we're building a truly global team. 🌍

The Customer Success team owns retention and expansion across the Nordics, Benelux, UK, Germany, France, and a growing US base. This role sits at the intersection of technical depth and commercial strategy within that team.

Want to make a real difference for subscription businesses around the world? Come join us!

The role:
Subscription management is never just a system implementation. It reshapes how a company sells, bills, recognises revenue, and reports. It touches Sales, Finance, CS, and Operations, and it only succeeds when those processes are designed together. You know this because you have done it.

In this role you help customers define their target end state, design the path to get there, and prove the value along the way. You lead discovery that uncovers where the friction sits in a customer's quote-to-cash process, translate that into a solution design across CRM, ERP, and Younium, and run demos that show the outcome, not the feature list. You give our CSMs the technical and strategic depth to hold commercial conversations with RevOps leaders and CFOs. Your time goes to expansion, retention, and enablement, not project delivery.

What you'll be doing:

• Lead strategic discovery: map the customer's quote-to-cash process, identify manual work, revenue leakage, and system mismatches, and quantify the cost of staying where they are
• Define the customer's target end state and the solution design to reach it, across CRM, Younium, and ERP
• Guide customers toward measurable outcomes: integrated quote-to-cash, accurate financial KPIs, one source of truth, controlled revenue leakage, automated billing, scalable pricing
• Run demos and workshops for expansion opportunities, with CPQ as a core motion, tailored to the personas in the room, from Sales Ops to CFO
• Act as strategic and technical counterpart for CSMs on renewals and strategic accounts, including architecture reviews, RFP responses, and security questionnaires
• Feed structured customer and market input back to Product and Engineering
  

Who are you?

• Hands-on Younium experience, ideally from implementing Younium in finance, sales, or CS organisations as a consultant, implementation specialist, or platform admin
• Deep understanding of what a subscription management implementation involves: redesigning the order-to-invoice flow, aligning sales and finance on data ownership, structuring products and pricing, setting up revenue recognition, and managing the change that comes with it
• Knowledge of the full process chain: quoting, order management, provisioning, invoicing, dunning, renewals, revenue recognition, financial reporting
• Experience guiding customers from current state to a defined end state, holding them accountable to milestones along the way
• 6-8+ years in solutions engineering, presales, or implementation consulting in B2B SaaS, ideally in billing, subscription management, CPQ, or ERP
• Comfort in both business and technical conversations: process design with a CFO in the morning, API questions with a RevOps team in the afternoon
• Excellent written communication for solution documentation, RFP responses, and security questionnaires
• Fluent in professional English, with either German, Dutch, or a Nordic language as a second language
• Comfort working across European time zones with occasional travel

Why Younium?

• True work-life harmony: We offer a remote-friendly setup, flexible hours, and boundaries you can trust.
• Real impact: Work on one of the most innovative platforms in subscription management and directly influence how our customers scale.
• An employer who genuinely cares: We are proud to offer a workplace where everyone can thrive, feel safe to be themselves, and do their best work.
• Unforgettable yearly kick-offs: Join the entire Younium team on annual trips (recently we have been to Croatia, the Netherlands, and Sweden - next up Poland!).
• Continuous learning: Access mentorship, learning programs, and real opportunities to grow your skills.
• A talented, supportive team: Work alongside highly skilled, driven teammates who make things happen today rather than tomorrow. And just as importantly, who collaborate closely and truly enjoy spending time together - from regular team lunches to relaxed after-work hangouts.

At Younium, we hire exceptional people.

What matters to us is your drive, that you take ownership, and the value you deliver - not your gender, sexual orientation, ethnicity, age, ability, or religion.

📆 ⏰ Starting date for this position will preferably be in September.