Senior Application Support
Nexer Telescope AB3 dagar kvar
Sammanfattning
This role involves providing application support within a digital services environment, focusing on both backend and frontend teams. The position emphasizes production stability, incident handling, and proactive problem management, acting as a Problem Coordinator to enhance system reliability. Candidates should be comfortable in operational settings and capable of managing multiple support channels independently.Jobbet i korthet
Anställningstyp
tillsvidareanstallning
Arbetstid
heltid
Ansök senast: 2026-07-16
Publicerad: 2026-04-17
Beskrivning
Application Support role covering backend and frontend teams in a digital services environment. Focus is on production stability, incident handling, and proactive problem management. Acts as Problem Coordinator to reduce incidents and improve system reliability.
Key Responsibilities
Monitor production systems, logs, and alerts
Handle incidents (P1/P2) and escalations
Identify, analyze, and route issues to correct teams
Communicate status and follow up with stakeholders
Participate in daily production status meetings
Support deployments and manage risk periods
Drive improvements to reduce recurring issues
Support and guide first and second line support teams
Profile
Strong troubleshooting and analytical skills
Proactive, structured, and communication-focused
Team-oriented with ability to work across functions
Comfortable working in operational and support environments
Able to handle multiple support channels independently
Requirements
Relevant education or equivalent experience
Experience in application support or similar role
Proven track record of handling incident management
Familiar with modern IT systems and monitoring tools
Basic understanding of data and system troubleshooting
Fluent in English
Key Responsibilities
Monitor production systems, logs, and alerts
Handle incidents (P1/P2) and escalations
Identify, analyze, and route issues to correct teams
Communicate status and follow up with stakeholders
Participate in daily production status meetings
Support deployments and manage risk periods
Drive improvements to reduce recurring issues
Support and guide first and second line support teams
Profile
Strong troubleshooting and analytical skills
Proactive, structured, and communication-focused
Team-oriented with ability to work across functions
Comfortable working in operational and support environments
Able to handle multiple support channels independently
Requirements
Relevant education or equivalent experience
Experience in application support or similar role
Proven track record of handling incident management
Familiar with modern IT systems and monitoring tools
Basic understanding of data and system troubleshooting
Fluent in English
Ansök till tjänsten
Senior Application Support
3 dagar kvar
OM FÖRETAGET
Nexer Telescope AB
