IT Support Engineer
Needefy ABSammanfattning
Join a rapidly growing company in Stockholm as an IT Support professional, where you'll provide essential technical support to enhance team productivity. This role involves troubleshooting hardware and software issues, managing IT inventory, and supporting workplace systems. The position is based in Stockholm and requires strong communication skills in English, with Swedish being a plus.Jobbet i korthet
Anställningstyp
tillsvidareanstallning
Arbetstid
heltid
Förmåner
Opportunity to work in a fast-growing company.Dynamic work environment in Stockholm.Possibility for professional development in IT support.
Ansök senast: 2026-10-21
Publicerad: 2026-04-24
Beskrivning
Looking for a job at one of the fastest growing companies in Stockholm?
We're looking for IT Support professionals to help keeping our customers team productive by delivering fast, reliable technical support across laptops, peripherals, accounts, and core workplace tools.
What You'll Do • Provide first-line support for day-to-day issues (hardware, software, access, connectivity) • Triage, troubleshoot, and resolve tickets; escalate when needed and follow through to closure • Onboard/offboard team members (device setup, accounts, permissions, security basics) • Maintain IT inventory and lifecycle management (procurement, replacements, repairs, asset tracking) • Support common workplace systems (e.g., identity/access, collaboration tools, endpoint management) • Document fixes and improve internal IT guides to reduce repeat issues
Who You Are • Experience in IT support / helpdesk in a modern SaaS-first environment • Strong troubleshooting skills across macOS/Windows, basic networking, and common productivity tools • Hands-on expertise across identity (Okta / Entra / Google Workspace) • Endpoint management (Jamf / Intune / Kandji) • Networking basics, and the SaaS admin stack • Comfortable handling identity and access management tasks with care and attention to detail • Clear, patient communicator who can support a wide range of technical confidence levels • Organized and dependable, with a bias toward resolving issues efficiently and securely
Strong English is a must have, Swedish is good to have.
Nice to have • Experience with MDM/endpoint management, SSO, and security best practices • Familiarity with ticketing systems and building lightweight IT documentation • Exposure to supporting a distributed or fast-growing team
The position is based in Stockholm
Start: ASAP
We're looking for IT Support professionals to help keeping our customers team productive by delivering fast, reliable technical support across laptops, peripherals, accounts, and core workplace tools.
What You'll Do • Provide first-line support for day-to-day issues (hardware, software, access, connectivity) • Triage, troubleshoot, and resolve tickets; escalate when needed and follow through to closure • Onboard/offboard team members (device setup, accounts, permissions, security basics) • Maintain IT inventory and lifecycle management (procurement, replacements, repairs, asset tracking) • Support common workplace systems (e.g., identity/access, collaboration tools, endpoint management) • Document fixes and improve internal IT guides to reduce repeat issues
Who You Are • Experience in IT support / helpdesk in a modern SaaS-first environment • Strong troubleshooting skills across macOS/Windows, basic networking, and common productivity tools • Hands-on expertise across identity (Okta / Entra / Google Workspace) • Endpoint management (Jamf / Intune / Kandji) • Networking basics, and the SaaS admin stack • Comfortable handling identity and access management tasks with care and attention to detail • Clear, patient communicator who can support a wide range of technical confidence levels • Organized and dependable, with a bias toward resolving issues efficiently and securely
Strong English is a must have, Swedish is good to have.
Nice to have • Experience with MDM/endpoint management, SSO, and security best practices • Familiarity with ticketing systems and building lightweight IT documentation • Exposure to supporting a distributed or fast-growing team
The position is based in Stockholm
Start: ASAP
Ansök till tjänsten
IT Support Engineer
OM FÖRETAGET
Needefy AB
