Internship Customer Experience
Hitachi Energy Sweden ABSammanfattning
Network Control is offering a 10-month internship in Customer Experience at their Västerås office, focusing on a high-performance SCADA system for monitoring electrical power grids. Interns will engage in new development and product evolution, collaborating with various teams in an agile setting. Ideal for university students interested in complex systems, this role involves creating AI agents, testing, documentation, and supporting DevOps activities.Jobbet i korthet
Anställningstyp
tillsvidareanstallning
Arbetstid
heltid
Det här erbjuder vi
Collective agreement, occupational pension & salary exchange options.Group life insurance and additional insurances.Flex-time and shortened working hours in time bank.Hybrid work & allowances for home workplace setup.Health care and wellness allowance.Health insurance including dental and spectacles allowance.Psychological support program.Supplementary compensation for parental leave.Various training and education opportunities.Internal career possibilities within Sweden and globally.Employee Benefit Portal with discounts and perks.
Ansök senast: 2027-02-23
Publicerad: 2026-08-28
Beskrivning
The opportunity
Network Control is offering an internship within Customer Experience at our Västerås office. You will work with a large-scale, mission-critical software system that helps customers monitor and operate electrical power grids.
The product is a high-performance SCADA system with strict requirements for reliability, security, and maintainability. You will contribute to both new development and long-term product evolution, working closely with developers, architects, testers, and product owners in an agile environment.
This is a 10 month long internship intended for university students who are interested in complex systems, understanding end-to-end processes, and taking initiative in a collaborative environment.
How you'll make an impact
Create AI agents according to an agreed backlog.
Test agents together with pilot users.
Document the agents and train engineers on how to use them effectively.
Work with customer cases to reproduce issues.
Test software kits in cooperation with the QA team.
Support DevOps activities, including installations.
Your background
Ongoing university studies in Automation, Software Engineering, or equivalent.
Hands-on experience testing Network Manager SCADA.
Good knowledge of software installations and DevOps practices.
Strong communication skills.
Knowledge of SCADA systems, energy systems, or other real-time industrial software is an advantage.
Strong focus on quality, performance, security, and maintainability.
Fluent in English; Swedish is an advantage.
More about us
We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.
Our benefits offering for our roles generally includes:
Collective agreement, occupational pension & possibility of salary exchange to pension (for ITP1 and ITP2)
Group life insurance and additional insurances.
Flex-time and shortening of working hours in time bank
Hybrid work & allowances for setting up a workplace at home (in agreement with line manager)
Health care and wellness allowance
Health insurance incl. dental, spectacles & contact lenses allowance (employee pay 140 sek/month via salary deduction)
Psychological support program
Supplementary compensation for parental leave
Various trainings and education supporting employee development
Internal career possibilities both within Sweden and globally
Employee Benefit Portal with thousands of discounts and perks
The benefits listed above are an excerpt only and may vary depending on job grade, location and contract type. Eligibility is subject to local regulations.
Applications will be reviewed on an ongoing basis, so we encourage you to submit your application already today.
Questions can be directed to Talent Acquisition Partner Elina Mannelqvist, elina.mannelqvist@hitachienergy.com
Union representatives - Sveriges Ingenjörer: Adnan Glibo, +46 107-38 63 78; Ledarna: Frank Hollstedt, +46 107 38 70 43; Unionen: Karin Ulvemark, +46 107 38 51 42
Network Control is offering an internship within Customer Experience at our Västerås office. You will work with a large-scale, mission-critical software system that helps customers monitor and operate electrical power grids.
The product is a high-performance SCADA system with strict requirements for reliability, security, and maintainability. You will contribute to both new development and long-term product evolution, working closely with developers, architects, testers, and product owners in an agile environment.
This is a 10 month long internship intended for university students who are interested in complex systems, understanding end-to-end processes, and taking initiative in a collaborative environment.
How you'll make an impact
Create AI agents according to an agreed backlog.
Test agents together with pilot users.
Document the agents and train engineers on how to use them effectively.
Work with customer cases to reproduce issues.
Test software kits in cooperation with the QA team.
Support DevOps activities, including installations.
Your background
Ongoing university studies in Automation, Software Engineering, or equivalent.
Hands-on experience testing Network Manager SCADA.
Good knowledge of software installations and DevOps practices.
Strong communication skills.
Knowledge of SCADA systems, energy systems, or other real-time industrial software is an advantage.
Strong focus on quality, performance, security, and maintainability.
Fluent in English; Swedish is an advantage.
More about us
We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.
Our benefits offering for our roles generally includes:
Collective agreement, occupational pension & possibility of salary exchange to pension (for ITP1 and ITP2)
Group life insurance and additional insurances.
Flex-time and shortening of working hours in time bank
Hybrid work & allowances for setting up a workplace at home (in agreement with line manager)
Health care and wellness allowance
Health insurance incl. dental, spectacles & contact lenses allowance (employee pay 140 sek/month via salary deduction)
Psychological support program
Supplementary compensation for parental leave
Various trainings and education supporting employee development
Internal career possibilities both within Sweden and globally
Employee Benefit Portal with thousands of discounts and perks
The benefits listed above are an excerpt only and may vary depending on job grade, location and contract type. Eligibility is subject to local regulations.
Applications will be reviewed on an ongoing basis, so we encourage you to submit your application already today.
Questions can be directed to Talent Acquisition Partner Elina Mannelqvist, elina.mannelqvist@hitachienergy.com
Union representatives - Sveriges Ingenjörer: Adnan Glibo, +46 107-38 63 78; Ledarna: Frank Hollstedt, +46 107 38 70 43; Unionen: Karin Ulvemark, +46 107 38 51 42
Ansök till tjänsten
Internship Customer Experience
OM FÖRETAGET
Hitachi Energy Sweden AB
