HR IT Service Delivery Manager - 18881 - Upplands Väsby
Veritaz ABSammanfattning
Veritaz is seeking an experienced HR IT Service Manager to serve as the primary IT contact for HR-related matters. This role involves managing HR systems, supporting Workday implementation, and coordinating with vendors and external suppliers. The position is based in Sweden and requires strong collaboration with HR specialists and IT teams to drive improvements in service management and system governance.Jobbet i korthet
Anställningstyp
visstid
Arbetstid
heltid
Ansök senast: 2026-09-24
Publicerad: 2026-08-25
Beskrivning
Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.
Assignment Description
We are looking for an experienced HR IT Service Manager
What You Will Work On
Act as the main IT contact and coordinator for HR-related IT matters
Collect, structure and prioritize HR business requirements
Manage and develop HR systems, integrations and related services
Support incident management, changes and continuous improvements
Coordinate vendors and external suppliers
Manage and coordinate IT activities related to Workday implementation
Coordinate Workday integrations and support transition from project to operations
Support decommissioning of legacy systems and integrations after go-live
Support HR-related aspects of the SiteVision intranet transformation
Support configuration and development activities in Quinyx
Handle escalated cases in Freshservice
Maintain HR system documentation and architecture information in Confluence
Develop and maintain SAD documentation for Workday
Support demand management and establish operational forums
Follow up budgets, invoices and financial activities
Perform and follow up ITGC controls
Work closely with HR specialists, super users, IT teams and suppliers
Drive improvements in HR, IT, service management and system governance
What You Bring
Documented experience as an IT Service Manager, Application Manager, System Manager, Service Delivery Manager or similar
Strong experience working between business and IT
Good understanding of HR processes and HR Master Data
Experience with HR systems and system management
Experience with requirements gathering, prioritization and vendor management
Strong understanding of integrations, incidents, changes and operational support
Experience working with business stakeholders, IT teams, specialists and external suppliers
Strong documentation, coordination and organizational skills
Experience with Workday, particularly implementation, administration, integrations or vendor management
Workday certification or equivalent experience
Very good Swedish and English, both written and spoken
Assignment Description
We are looking for an experienced HR IT Service Manager
What You Will Work On
Act as the main IT contact and coordinator for HR-related IT matters
Collect, structure and prioritize HR business requirements
Manage and develop HR systems, integrations and related services
Support incident management, changes and continuous improvements
Coordinate vendors and external suppliers
Manage and coordinate IT activities related to Workday implementation
Coordinate Workday integrations and support transition from project to operations
Support decommissioning of legacy systems and integrations after go-live
Support HR-related aspects of the SiteVision intranet transformation
Support configuration and development activities in Quinyx
Handle escalated cases in Freshservice
Maintain HR system documentation and architecture information in Confluence
Develop and maintain SAD documentation for Workday
Support demand management and establish operational forums
Follow up budgets, invoices and financial activities
Perform and follow up ITGC controls
Work closely with HR specialists, super users, IT teams and suppliers
Drive improvements in HR, IT, service management and system governance
What You Bring
Documented experience as an IT Service Manager, Application Manager, System Manager, Service Delivery Manager or similar
Strong experience working between business and IT
Good understanding of HR processes and HR Master Data
Experience with HR systems and system management
Experience with requirements gathering, prioritization and vendor management
Strong understanding of integrations, incidents, changes and operational support
Experience working with business stakeholders, IT teams, specialists and external suppliers
Strong documentation, coordination and organizational skills
Experience with Workday, particularly implementation, administration, integrations or vendor management
Workday certification or equivalent experience
Very good Swedish and English, both written and spoken
Ansök till tjänsten
HR IT Service Delivery Manager - 18881 - Upplands Väsby
OM FÖRETAGET
Veritaz AB
