Head of Quality Assurance Sweden

Ready to combine your QA expertise with commercial impact and leadership? Join us and help shape the future of our QA business in Sweden.

Are you a people-oriented Quality Assurance professional with a passion for business development, customer relationships and building successful teams? PharmaRelations is looking for a Head of Quality Assurance Sweden to lead and further develop our Swedish QA business and consultant team. This is a multifaceted leadership role combining people leadership, business development, sales and Quality Assurance. You will have an important role in strengthening existing customer relationships, developing new business opportunities and shaping relevant QA services and solutions for the Swedish Life Science market.

About PharmaRelations
PharmaRelations is the Nordic market leader within talent services for the Life Science industry. We partner with pharmaceutical, biotech and medical technology companies across the Nordics through consultancy services, outsourcing solutions and recruitment of specialists and leaders. What many of us appreciate about working at PharmaRelations is our entrepreneurial culture, short decision-making paths and the opportunity to influence how our business develops. We value leaders who take initiative, bring new ideas and want to develop both people and business. This role offers a real opportunity to influence how we build our QA offering in Sweden and grow together with PharmaRelations.

The Role
As Head of Quality Assurance Sweden, you will be responsible for leading and developing our Swedish QA consultant team while driving the commercial development of the business. Sales and business development are central to this role. You will proactively develop existing customer relationships, identify and approach new clients, build a strong sales pipeline and turn customer needs into new business opportunities. An important part of the role will also be to further develop PharmaRelations' QA offering, including solution-based and packaged QA services that address the evolving needs of Life Science companies. At the same time, you will lead, support and develop a team of QA consultants with different levels of experience and expertise, creating engagement, knowledge sharing and a strong sense of belonging to PharmaRelations.

What You Will DoBusiness Development & Sales

• Develop and grow existing customer relationships and identify new business opportunities.
• Drive proactive sales activities and new customer engagement in the Swedish Life Science market.
• Build relationships with decision-makers and act as a trusted partner in customer dialogues.
• Understand customer challenges and translate them into relevant QA services and solutions.
• Contribute to developing and commercialising new and packaged QA offerings, complementing traditional consultant assignments.
• Work actively with sales pipeline, commercial targets, forecasting and follow-up.
• Collaborate across PharmaRelations to identify cross-functional business opportunities.

Leadership & Team Development

• Lead, support and develop the Swedish QA consultant team.
• Build an engaged and collaborative team culture where knowledge and expertise are shared.
• Understand the strengths, ambitions and development needs of individual consultants.
• Support consultants throughout their assignments and maintain close dialogue with both consultants and customers.
• Recruit and onboard new consultants as the business and customer needs develop.
• Create clarity, direction and engagement while encouraging ownership and individual growth.

Quality Assurance & Customer Advisory

• Bring relevant QA expertise and credibility to customer discussions.
• Understand the opportunities and challenges facing QA organisations within the Life Science industry.
• Support customers and colleagues in identifying suitable expertise and solutions.
• Contribute to the continued development of PharmaRelations' QA capabilities and service offering.

Who Are We Looking For?
We believe you have a relevant background within Quality Assurance and the Life Science industry, combined with a genuine interest in people, customers and business. You do not necessarily need to be the most senior QA expert in the market. More important is that you have sufficient QA understanding and industry credibility to engage confidently with customers and experienced consultants, combined with the curiosity and motivation to continue learning.

We believe you bring:

• Relevant experience within Quality Assurance from pharmaceutical, biotech, medical technology or another regulated Life Science environment.
• Previous leadership, people management or significant team leadership experience.
• A strong interest in sales, business development and customer relationship management.
• The ability to build trust and develop long-term relationships.
• A commercial mindset and motivation to work towards defined business objectives and KPIs.
• The ability to identify customer needs and turn them into business opportunities.
• Strong communication and stakeholder-management skills.
• A collaborative, pragmatic and non-prestigious approach.

Experience from consulting, professional services or another customer-facing environment is an advantage.

Who You Are
You genuinely enjoy working with people and building relationships, but you are also motivated by creating business and seeing tangible results. You understand that successful sales in a specialist market is often about curiosity, credibility, persistence and long-term relationship building. You are comfortable taking initiative, approaching customers and continuing to drive opportunities even when the answer is not immediately yes. As a leader, you are supportive and approachable while also being comfortable setting direction, priorities and expectations. You can make decisions, give constructive feedback and address challenging situations when required. You are curious about the market, willing to challenge existing ways of working and excited by the opportunity to help shape what PharmaRelations' QA business should look like in the future.

Why Join PharmaRelations?
This is an opportunity for someone who wants more than a traditional QA role.

You will have the opportunity to combine:

• Quality Assurance expertise
• People Leadership
• Business Development
• Customer Relationships
• Entrepreneurship

You will be able to influence both the development of the Swedish QA team and how we build our future QA services and customer offering. At PharmaRelations, you will work alongside experienced Life Science professionals across the Nordics in an entrepreneurial environment where there is room to take initiative, test ideas and make a difference. Ultimately, the work we do contributes to helping Life Science companies develop and deliver products and solutions that improve patients' lives.

Your application
If you have a background we are looking for and are excited by the opportunity to combine leadership, commercial responsibility and business development, we would love to hear from you. Click "Apply" to submit your application and CV. We review applications on an ongoing basis, so we encourage you to apply as soon as possible. Due to GDPR, we are unable to accept CVs via email. If you would like to learn more about the role or the recruitment process, please feel free to contact Kristina Edholm (kristina.edholm@pharmarelations.se)