Danish Customer Support Advisor | Hybrid in Lisbon

Konecta is a BPO and Contact Center company specializing in omnichannel customer experience management. We support some of the world's leading brands in delivering outstanding customer experiences through innovation and highly skilled, dynamic, and multicultural teams. We continuously invest in the training and development of our people to ensure exceptional service in one of the most important areas of any business: customer relationships.

Would you like to be part of this project?

Our client is one of the world's leading fashion brands, and we are looking for the best talent to join our team!

🎯 Job Responsibilities

• Provide customer support via chat and email

• Support stores over the phone

🧠 What We're Looking For

• Good computer skills

• Strong customer-oriented mindset

• Excellent written and verbal communication skills with a professional tone

• Motivation, dynamism, and a proactive attitude

• Previous experience in a contact center is an advantage

• Native or fluent Danish language skills (mandatory)

• Good command of English (preferred)

💼 What We Offer

• Competitive base salary + meal allowance

• Performance bonus

• Benefits package

🕒 Working Hours

Monday to Friday | 08:00 AM - 05:00 PM

📍 Work Location

On-site in Lisbon, Portugal

❓ Screening Questions

• Are you currently based in the Lisbon area?

• Are you available to start immediately?