Customer support specialist

Om jobbet

Location:
Ludvika, Dalarna County, Sweden

Job ID:
R0043103

Date Posted:
2024-02-22

Company Name:
HITACHI ENERGY SWEDEN AB

Profession (Job Category):
Sales, Marketing & Product Management

Job Schedule:
Full time

Remote:
No

Job Description:

Innovation is the heart of Hitachi Energy, and our Technology Centers are continuously challenging the technology limits developing the next generation products and solutions utilizing a high degree of innovation. We are now searching for a Customer Support Specialist to HV Service in Ludvika and we very much look forward to your application!

Your responsibilities

• Order registration in the system and progress tracking from handover to delivery
• Communication with the customers regarding the delivery schedule, documentation approval
• Keeping track and archiving of documentation
• Close collaboration with internal stakeholders for successful execution
• Close monitoring of on time deliveries, invoicing status and incoming payments

Your background

• Ability to handle multiple tasks simultaneously
• Experience with SAP or similar ERP system would be an advantage
• Motivated and curious to learn
• Good communication skills
• Customer focused approach
• Good knowledge of English language

Additional Information

We offer you an exciting and stimulating work environment, where you become an important team player collaborating to deliver our world-class technology. We value you as a person and believe in personal development. Join Hitachi Energy and work in a diverse environment that is dedicated to creating a sustainable energy future for today's generations and those to come.

Applications will be reviewed on an ongoing basis, so don't delay - apply no later than 2024-03-15.

Recruiting Manager Silvija Stirbyte, silvija.stirbyte@hitachienergy.com will be happy to answer your questions regarding this position. Union representatives - Sveriges Ingenjörer: Philip Bengtsson, +46 107- 38 25 17; Ledarna: Christer Fridlund, + 46 107-38 29 12; Unionen: Johan Frisk, +46 107-38 39 68.
All other questions should be directed to Talent Partner Michael Blomberg,

michael.blomberg@hitachienergy.com