Customer Support - Part-Time

Bruce Studios is on a mission to redefine how people train, recover, and feel good - every day. To help us keep growing and supporting our amazing community, we're now looking for a committed and reliable team member to join our support team.

This is an hourly-based role focused on weekdays, with shifts available during both daytime and evening hours. We're looking for someone interested in a long-term collaboration who can combine the role with other work, studies, or personal projects. While the role offers flexibility, we'd love for you to work from our office 2-3 days a week.

What you'll do

• Provide first-line support for our members in Sweden, Norway, and Denmark
• Advise members on our different membership options
• Handle incoming questions and issues efficiently by offering helpful, solution-oriented responses
• Identify and report bugs or other issues in the app
• Support the team with various administrative tasks

What we want you to bring

First things first - your background matters less than your mindset. If the points below describe you, we'd love to hear from you:

• A quick learner who can handle multiple systems and conversations at once
• Thrives in a fast-paced environment and enjoys taking ownership
• Flexible, service-minded, and genuinely enjoys helping others
• A natural problem solver
• Comfortable doing calculations
• Fluent in English and at least one Scandinavian language (Swedish, Norwegian, or Danish) - bonus if you speak two
• Citizen of Sweden

What we offer you

• A flexible and fun work opportunity
• A welcoming company culture and supportive team
• A Bruce Black membership (yes, you get to work out too!)

How to apply

Does this role sound like the right fit for you? Great - we'd love to hear from you!

Apply directly via Teamtailor by uploading your CV (in English or Swedish) and adding a short personal note about why you're excited about this opportunity and how you'd contribute to the team.

We value a diverse and inclusive workplace, and we warmly welcome applicants of all gender identities, ages, backgrounds, and abilities.