Customer Support Associate, German Speaking
Sellhelp ABSammanfattning
Sellpy is seeking a German-speaking colleague to join their Customer Support team, focusing on assisting customers in the German market with buying and selling second-hand products. This full-time position is based at the Medborgarplatsen office and involves engaging with customers via chat, phone, and email. The role offers the opportunity to contribute to a sustainable lifestyle and work in a dynamic environment with a focus on continuous improvement based on customer feedback.Jobbet i korthet
Anställningstyp
tillsvidareanstallning
Arbetstid
heltid
Förmåner
Be part of a modern company promoting sustainable lifestylesJoin a vibrant office culture at MedborgarplatsenWork with skilled and motivated colleaguesEnjoy staff discounts at Sellpy and H&M brandsAccess to a learning platform for skill development
Ansök senast: 2026-07-31
Publicerad: 2026-05-08
Beskrivning
More and more people are choosing Sellpy and we need to keep up by adding one more German-speaking colleague to the Customer Support team.
We hope you are inspired to change the world for the better through your work and helping our customers with a wide variety of challenges.
Sellpy's vision is to empower everyone to live circularly. We believe that every item deserves a second life, and we see huge financial, social and environmental value in making sure this happens. We look for those who share this vision and have the grit to tackle the challenges of building a circular future.
Customer Support at Sellpy
The next German-speaking colleague will have an important role in enabling customers in the German market. Sellpy has customers selling and buying second hand products, and our team is responsible for supporting customers in both areas, over chat, phone and email when required. We specialise in unique items at Sellpy, which gives you plenty of fun challenges that you probably haven't faced before.
In short, you will
Create satisfaction for our buyers and sellers in a wide variety of support errands
Pick up inquiries via chat, telephone and/or email
Learn lots about second hand in a fast-paced environment
Help to improve our service based on customer feedback
Requirements
A structured and service-minded mentality
Spoken and written fluency in German, at a near-native level
Good knowledge of English as this is our company language
An interest in finding solutions and improving the offer for our customers
We'd be impressed if you have
Additional language skills (French, Czech, Danish or Dutch)
Experience in a customer-facing role
Experience in working in customer support via chat, phone and email
An interest in second hand
You get to
Be part of a modern company that's driving the change towards a sustainable lifestyle. In return, you will develop and work on meaningful challenges on a daily basis
Join a vibrant office culture at Medborgarplatsen
Work with highly skilled and motivated colleagues
Enjoy staff discounts at Sellpy and the H&M brands (Arket, COS, Other Stories, Weekday & more)
Gain new skills with unlimited access to a learning platform
Location
On-site collaboration at our core, supported by a flexible hybrid setup. This specific role is based at our Medborgarplatsen office.
Form of employment: Full-time
Start: As agreed upon
Please note that only candidates who meet the requirement of spoken and written fluency in German will move forward in the screening process.
Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
We hope you are inspired to change the world for the better through your work and helping our customers with a wide variety of challenges.
Sellpy's vision is to empower everyone to live circularly. We believe that every item deserves a second life, and we see huge financial, social and environmental value in making sure this happens. We look for those who share this vision and have the grit to tackle the challenges of building a circular future.
Customer Support at Sellpy
The next German-speaking colleague will have an important role in enabling customers in the German market. Sellpy has customers selling and buying second hand products, and our team is responsible for supporting customers in both areas, over chat, phone and email when required. We specialise in unique items at Sellpy, which gives you plenty of fun challenges that you probably haven't faced before.
In short, you will
Create satisfaction for our buyers and sellers in a wide variety of support errands
Pick up inquiries via chat, telephone and/or email
Learn lots about second hand in a fast-paced environment
Help to improve our service based on customer feedback
Requirements
A structured and service-minded mentality
Spoken and written fluency in German, at a near-native level
Good knowledge of English as this is our company language
An interest in finding solutions and improving the offer for our customers
We'd be impressed if you have
Additional language skills (French, Czech, Danish or Dutch)
Experience in a customer-facing role
Experience in working in customer support via chat, phone and email
An interest in second hand
You get to
Be part of a modern company that's driving the change towards a sustainable lifestyle. In return, you will develop and work on meaningful challenges on a daily basis
Join a vibrant office culture at Medborgarplatsen
Work with highly skilled and motivated colleagues
Enjoy staff discounts at Sellpy and the H&M brands (Arket, COS, Other Stories, Weekday & more)
Gain new skills with unlimited access to a learning platform
Location
On-site collaboration at our core, supported by a flexible hybrid setup. This specific role is based at our Medborgarplatsen office.
Form of employment: Full-time
Start: As agreed upon
Please note that only candidates who meet the requirement of spoken and written fluency in German will move forward in the screening process.
Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
Ansök till tjänsten
Customer Support Associate, German Speaking
OM FÖRETAGET
Sellhelp AB
