Customer Service Staff (f/m/d)

Empowering people, creating technology.

Responsibilities:

• Provide customer support and order administration primarily for our Swedish customers, with the flexibility to assist across all Nordic countries
• Assist customers with order placement and product queries
• Support field sales representatives administratively using our CRM system, creating quotes and managing delivery tracking
• Assist with campaigns and pricing agreements

Qualifications:

• Passionate about providing great customer experience
• 1-2 years of experience in similar roles
• Fluent in Swedish and English, both written and verbal. Knowledge of Nordic languages is a plus
• System-oriented, advantageous with knowledge in a business system
• Strong communication skills including the ability to work in a team environment, solid written and verbal communicator
• Technical interest is advantageous
• Ability to work independently with a high level of commitment and responsibility
• Adaptability, attention to detail and multitasking abilities are essential

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Klüber Lubrication Nordic A/S