Test Lead

Om jobbet

Job Description :

Provide on-site support for SWED tools, ensuring smooth day-to-day operations for end users

Assist with tool installation, configuration, and license management

Perform tool maintenance and upgrades to ensure optimal performance

Validate and test tools in a real-time environment prior to deployment

Act as first point of contact for incident management, troubleshooting and resolving issues efficiently

Support end users and suppliers, ensuring minimal downtime and business continuity

Analyze and resolve technical issues, ensuring quick turnaround and high user satisfaction

Collaborate with cross-functional teams to improve tool stability and usability