Supply Chain & Logistics System Specialist

Supply Chain & Logistics System Specialist Job description
At Billerud we believe that when we have tomorrow in mind, we will do our very best today. It is thanks to our employees that we are a world-leading company within the field of renewable paper and packaging materials. Do you want to realize your true value and work for a sustainable tomorrow? Join us!

Are you passionate about supply chain operations, problem solving, and delivering excellent business support in a global environment?

We are looking for a Supply Chain & Logistics System Specialist to join our Business Support team. In this role, you will support daily Order-to-Cash (OTC) and logistics operations and help ensure stable, efficient, and accurate business transactions across SAP and related systems. You will play a key role in supporting the business, resolving operational EDI issues, and contributing to continuous improvements across the supply chain & logistics process.

This is a temporary position. Start date asap until end of 2027.

About the role

As a Supply Chain & Logistics System Specialist, you will support daily customer order and logistics processes while acting as a key point of contact for operational and system-related questions. You will work closely with Customer Service, Supply Chain, Logistics, Sales, Master Data, and IT teams to resolve issues, support business users, and improve process performance.

The role combines operational support, troubleshooting, stakeholder collaboration, and continuous improvement in an international environment.

You will report to Senior Manager Business Support.

Your main tasks will be:

• Support daily Order-to-Cash (OTC) and logistics operations in SAP and related business systems.

• Monitor and process transactions related to customer orders, deliveries, billing, and master data.

• Investigate and resolve operational issues impacting customers, order fulfillment, and logistics execution.

• Analyze transactional and integration-related issues and identify root causes.

• Troubleshoot order, delivery, inventory, transportation, invoicing, and EDI-related issues.

• Collaborate with business stakeholders, customers, IT teams, and integration partners to resolve incidents and improve processes.

• Drive continuous improvement initiatives by identifying recurring issues and supporting long-term solutions.
Qualifications
• University degree in IT, Engingeering, Economics, or related field.

• Good understanding of supply chain and Order-to-Cash (OTC) processes.

• Experience working with SAP ERP.

• Experience investigating transactional issues and applying structured problem-solving methods.

• Experience working with EDI processes and integration platforms.

• Ability to analyze EDI transactions and troubleshoot interface and data flow issues.

• Interest in continuous improvement, process optimization, and root cause analysis.

• Good knowledge in Excel.

• Fluency in English, both written and spoken. Swedish is considered an advantage.

- Experience from a manufacturing company is considered an advantage
Personal qualities
You are a proactive and self-driven person who enjoys solving problems and finding sustainable solutions. You take ownership of your work, communicate clearly, and build strong relationships with stakeholders across different functions.

You are structured and analytical, with the ability to balance daily operational support with longer-term improvement initiatives. Most importantly, you enjoy collaborating with others and contributing to a positive and solution-oriented environment.

Our values are central to our business, and we believe you recognize yourself in: We care for each other and We do what we say!
Contact
Please contact Veera Lenkkeri, Senior Manager Business Support; veera.lenkkeri@billerud.com or Mimmi Jonsson Sr TAP; mimmi.jonsson@billerud.com

Selection and interviews are held on an ongoing basis. Please apply as soon as possible.