Student? Work part-time from home as Technical Support!
Academic Work Sweden ABSammanfattning
Join Envirotainer as a part-time Customer Service Support, where you'll gain hands-on experience in technical support and customer service while studying IT or Tech. This flexible role allows you to work from home, providing first-line support to customers regarding temperature-controlled container solutions. You'll manage customer inquiries via email and phone, ensuring high service levels. The position requires working two weekend shifts per month and occasional public holidays, with an intro.Jobbet i korthet
Anställningstyp
tillsvidareanstallning
Arbetstid
deltid
Det här erbjuder vi
Flexible work location from home.Part-time hours with weekend shifts and on-call duty during public holidays.Opportunity to gain practical experience in a customer service role.
Ansök senast: 2027-02-03
Publicerad: 2026-08-07
Ansökningsperioden har avslutats
Beskrivning
Are you an IT or tech student with at least two years left of your studies? Looking for a flexible role that matches your education? Join us to gain hands-on experience in technical support, customer service, and problem solving!
About the role
Envirotainer provides temperature-controlled container leasing solutions for the transportation of temperature-sensitive pharmaceutical products. The Operations department includes Customer Service, Logistics, Damage Control, Global Service Network, and Reliability & Cold Chain Services, working together to ensure customers receive the right containers at the right time while supporting successful shipments.
As part of the Customer Service team, you will be the first point of contact for customers, providing high-quality support and helping deliver an excellent customer experience throughout the entire shipment process.
The role: In this role, you will be the link between Envirotainer, its customers, and partners, providing first-line support via email and helping resolve questions related to products, services, and basic technical issues. You will manage customer cases while ensuring a high level of service and customer satisfaction.
As customer support is available 24/7, you will work two weekend shifts per month (00:00-12:00 or 12:00-00:00) with on-call duty. You may also occasionally work during global public holidays. Your monthly schedule will vary, with a minimum of four paid hours per shift. More details will be provided during the recruitment process.
Introduction for the role will be held after summer, daytime on site.
Work tasks
Responsible for the incoming customer cases, phone calls and e-mails
Troubleshooting guiding for customers
Hand over tasks to the full time staff that will help you solve the problems when the weekdays starts
We are looking for
You have minimum 2 years left on your post-secondary education with an alignment towards IT or Tech
Excellent English communication skills - verbal and written, as this is the language you will communicate in
A great interest and good knowledge in IT and computers
As a person, you are:
Flexible
Solution oriented
Fearless
Take initative
Other information
Start: August
Work extent: Part time, weekend-shifts and stand-by during global official holidays
Location: Flexible, from home
Other: Introduction for the role will be held after summer, during office hours 8-17 on site
Our recruitment process
This recruitment process is handled by Academic Work and it is our client's wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
About the role
Envirotainer provides temperature-controlled container leasing solutions for the transportation of temperature-sensitive pharmaceutical products. The Operations department includes Customer Service, Logistics, Damage Control, Global Service Network, and Reliability & Cold Chain Services, working together to ensure customers receive the right containers at the right time while supporting successful shipments.
As part of the Customer Service team, you will be the first point of contact for customers, providing high-quality support and helping deliver an excellent customer experience throughout the entire shipment process.
The role: In this role, you will be the link between Envirotainer, its customers, and partners, providing first-line support via email and helping resolve questions related to products, services, and basic technical issues. You will manage customer cases while ensuring a high level of service and customer satisfaction.
As customer support is available 24/7, you will work two weekend shifts per month (00:00-12:00 or 12:00-00:00) with on-call duty. You may also occasionally work during global public holidays. Your monthly schedule will vary, with a minimum of four paid hours per shift. More details will be provided during the recruitment process.
Introduction for the role will be held after summer, daytime on site.
Work tasks
Responsible for the incoming customer cases, phone calls and e-mails
Troubleshooting guiding for customers
Hand over tasks to the full time staff that will help you solve the problems when the weekdays starts
We are looking for
You have minimum 2 years left on your post-secondary education with an alignment towards IT or Tech
Excellent English communication skills - verbal and written, as this is the language you will communicate in
A great interest and good knowledge in IT and computers
As a person, you are:
Flexible
Solution oriented
Fearless
Take initative
Other information
Start: August
Work extent: Part time, weekend-shifts and stand-by during global official holidays
Location: Flexible, from home
Other: Introduction for the role will be held after summer, during office hours 8-17 on site
Our recruitment process
This recruitment process is handled by Academic Work and it is our client's wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Ansök till tjänsten
Student? Work part-time from home as Technical Support!
Ansökningsperioden har avslutats
OM FÖRETAGET
Academic Work Sweden AB
