Service Manager - Scania Sweden, Western Region
Scania GroupRekommenderat
Sammanfattning
Scania Sverige AB is seeking a Service Manager for their facility in Hisings Backa, responsible for leading workshop operations and enhancing customer satisfaction. The role involves managing a team of approximately 35 employees, focusing on service sales growth and operational management. The position is full-time and on-site, contributing to the overall business performance within the Western Region management team.Jobbet i korthet
Arbetstid
deltid
Det här erbjuder vi
Dynamic and engaging workplace with a focus on collaboration and innovation.Structured development plan and training opportunities for professional growth.Access to health center or wellness allowance.Result bonus and flexible working hours.Company car leasing and employee events.Convenient commuting options for employees living in Stockholm.
Ansök senast: Öppet tillsvidare
Publicerad: 2026-09-23
Beskrivning
Role Summary
We are looking for our next Service Manager in Hisings Backa, who, together with our skilled and committed employees, will represent one of the world's strongest brands, serving proud and demanding customers every day.
Scania Sverige AB, Western Region is responsible for the market in Northern Halland, Sjuhärad, and the Gothenburg area. We operate facilities in Gothenburg, Borås, and Himle, offering our customers premium products along with a comprehensive range of services and solutions.
Job Responsibilities
Your primary responsibility will be to develop and lead the workshop operations and activities to maximize both customer and employee satisfaction. Building and maintaining strong customer relationships is a natural part of the role, ensuring that our services inspire confidence and trust among our customers.
You will be responsible for shaping your management team, recruiting and workforce planning, and developing a strong and sustainable team that achieves established targets. You will own the business results and be accountable for operational management, including forecasting, financial performance, and follow-up activities. The Service Manager is also responsible for safety, health, and the work environment within the operation.
As part of the role, you will participate in the site management team together with representatives from vehicle sales. You will also be a member of Scania Western Region's Management Team, contributing to the region's overall business performance and development. The Hisings Backa facility currently employs approximately 35 people, including both blue-collar and white-collar employees.
Who You Are
We firmly believe that results are achieved through people and visible, engaged leadership. Therefore, you are a team player with a strong ability to build and maintain relationships, combined with a genuine drive for customer service and business development.
You are a clear and confident leader who can operate both strategically and operationally, with a primary focus on day-to-day operations. To succeed in this role, we are looking for someone with experience from the service market and an interest in the broader business perspective. The position includes leading and coaching both workshop personnel and administrative staff.
A strong focus of the role will be to grow service sales and expand service offerings related to trailers, bodywork solutions, and spare parts.
Qualifications and Experience
Scania Offers
We offer a dynamic and engaging workplace where collaboration, innovation, and continuous improvement are part of everyday life. You will be part of a strong team environment that encourages knowledge sharing and close cooperation across functions.
With a structured development plan and a wide range of training opportunities, Scania supports your professional growth both locally and internationally.
Benefits include access to our health center in Gröndal or a wellness allowance, result bonus, flexible working hours, and company car leasing. Scania also arranges events for employees and their families, and for those living in Stockholm, convenient commuting is supported through direct Scania Job express buses to Södertälje.
Application
Your application should include a CV and any relevant certificates. We welcome all applicants and strive for diversity in our recruitment processes.
Apply as soon as possible, no later than 2026-10-15. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check may be required for this role.
If you have questions or would like more information, please contact: Marcus Olsson - Dealer Director, marcus.olsson@scania.com.
We look forward to your application!
Requisition ID: 33417
Number of Openings: 1.0
Part-time / Full-time: Full-time
Permanent / Temporary: Permanent
Country/Region: SE
Location(s):
Hisings Backa, SE, 422 46
Required Travel: 0-25%
Workplace: On-site
We are looking for our next Service Manager in Hisings Backa, who, together with our skilled and committed employees, will represent one of the world's strongest brands, serving proud and demanding customers every day.
Scania Sverige AB, Western Region is responsible for the market in Northern Halland, Sjuhärad, and the Gothenburg area. We operate facilities in Gothenburg, Borås, and Himle, offering our customers premium products along with a comprehensive range of services and solutions.
Job Responsibilities
Your primary responsibility will be to develop and lead the workshop operations and activities to maximize both customer and employee satisfaction. Building and maintaining strong customer relationships is a natural part of the role, ensuring that our services inspire confidence and trust among our customers.
You will be responsible for shaping your management team, recruiting and workforce planning, and developing a strong and sustainable team that achieves established targets. You will own the business results and be accountable for operational management, including forecasting, financial performance, and follow-up activities. The Service Manager is also responsible for safety, health, and the work environment within the operation.
As part of the role, you will participate in the site management team together with representatives from vehicle sales. You will also be a member of Scania Western Region's Management Team, contributing to the region's overall business performance and development. The Hisings Backa facility currently employs approximately 35 people, including both blue-collar and white-collar employees.
Who You Are
We firmly believe that results are achieved through people and visible, engaged leadership. Therefore, you are a team player with a strong ability to build and maintain relationships, combined with a genuine drive for customer service and business development.
You are a clear and confident leader who can operate both strategically and operationally, with a primary focus on day-to-day operations. To succeed in this role, we are looking for someone with experience from the service market and an interest in the broader business perspective. The position includes leading and coaching both workshop personnel and administrative staff.
A strong focus of the role will be to grow service sales and expand service offerings related to trailers, bodywork solutions, and spare parts.
Qualifications and Experience
- Proven management and leadership experience
- Strong knowledge of the heavy truck and bus industry
- Experience from a dealership within the heavy vehicle industry is highly desirable
- Excellent communication skills in both Swedish and English, written and spoken
- Valid Category B driving license is required
- Category C and/or D driving licenses are considered an advantage
Scania Offers
We offer a dynamic and engaging workplace where collaboration, innovation, and continuous improvement are part of everyday life. You will be part of a strong team environment that encourages knowledge sharing and close cooperation across functions.
With a structured development plan and a wide range of training opportunities, Scania supports your professional growth both locally and internationally.
Benefits include access to our health center in Gröndal or a wellness allowance, result bonus, flexible working hours, and company car leasing. Scania also arranges events for employees and their families, and for those living in Stockholm, convenient commuting is supported through direct Scania Job express buses to Södertälje.
Application
Your application should include a CV and any relevant certificates. We welcome all applicants and strive for diversity in our recruitment processes.
Apply as soon as possible, no later than 2026-10-15. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check may be required for this role.
If you have questions or would like more information, please contact: Marcus Olsson - Dealer Director, marcus.olsson@scania.com.
We look forward to your application!
Requisition ID: 33417
Number of Openings: 1.0
Part-time / Full-time: Full-time
Permanent / Temporary: Permanent
Country/Region: SE
Location(s):
Hisings Backa, SE, 422 46
Required Travel: 0-25%
Workplace: On-site
Ansök till tjänsten
Service Manager - Scania Sweden, Western Region
Rekommenderat
OM FÖRETAGET
Scania Group
