Product Specialist

Surgical Science is a global organisation and leading provider of medical training simulations and software solutions. Surgical Science is listed on Nasdaq First North Growth Market.

Together with healthcare partners and customers in more than 90 countries, we enhance patient safety and healthcare outcomes through evidence-based, state-of-the-art simulation technology that improves clinical proficiency and performance - enabling safe and effective training without putting patients at risk.

Our solutions are used by medical training centres, universities, hospitals, and the medical device industry for practice, assessment, and certification.

With offices in Gothenburg (HQ), Stockholm, Tel Aviv, Cleveland, Cardiff, and Shenzhen, we are a fast-growing and stable organisation in a rapidly evolving world. We foster a hybrid work culture that supports onsite and remote collaboration across teams and time zones.

Job Overview

This role focuses on hands-on support of our medical simulators throughout the customer lifecycle. You will be involved in pre-sale demonstrations, post-sale Installation and training, and ongoing customer education. The position is customer-facing, requires frequent travel, and involves close collaboration with internal teams and regional partners.

This position will be based in Gothenburg, Sweden, but we may also consider candidates based in Stockholm.

Responsibilities

Deliver pre-sale product demonstrations to customers, partners, and distributors, often with doctors, clinicians and medical industry professionals.

Conduct post-sale training sessions, including on-site and online trainings

Support simulator installations, workshops, and customer onboarding activities

Serve as a product and application expert, providing guidance on system usage and best practices

Participate in regional and international conferences, exhibitions, and customer events

Share customer feedback and field insights with Sales, Product, and R&D teams

Your profile

We are looking for a dynamic and adaptable professional with experience in clinical or field-based training. Prior clinical experience is highly valued, enabling effective collaboration with healthcare and industry professionals. You thrive in a fast-paced international environment and combine strong technical aptitude with excellent communication, organizational, and training skills.

Qualifications & Experience

Educational or professional background in healthcare, life sciences, medical technology, or related fields (e.g., biology, medical sciences, biomedical/medical engineering, nursing, or medicine)

Experience in customer-facing roles such as training, clinical support, application support, or education is advantageous

Experience working with medical devices, simulators, or other advanced technical systems is considered a strong asset

Strong presentation, communication, and instructional skills

Technical aptitude with the ability to troubleshoot and resolve system-related issues

Excellent organizational and time-management skills

Fluent in English; additional languages are an advantage

Willingness and ability to travel frequently (approximately 50-60%), often on short notice, primarily within Europe

Personal Attributes

Self-driven, reliable, and responsible

Customer-oriented with strong interpersonal and relationship-building skills

Adaptable and comfortable working in an international environment with changing priorities and schedules

Curious, hands-on, and motivated to continuously learn new technologies

Why join us?

A meaningful and technology driven mission. Our technology combines the intersection of software and healthcare.

A role like nothing you will have experienced. Travel around the world to support global healthcare institutions.

We offer trust, autonomy, and career growth.

Surgical Science as an employer

Surgical Science is a global and continuously expanding organisation. You will be part of a dynamic, creative environment where we make sure to allow all employees to influence and contribute with their own unique experiences and knowledge.

Guided by our core values - curiosity, respect, and perseverance - we strive to empower our people by recognising their strengths, supporting their growth, and creating opportunities to make a real impact.

We invite you to join us on this exciting and meaningful journey - to shape the future of medical training and improve care for patients around the world.

Apply today!

If you think you would fit our fantastic team and enjoy our work environment, apply as soon as possible as recruitment is ongoing. Let us meet and work out together whether we are a match! We kindly request that you apply with a CV in English.