Inside Sales AV Specialist

Join Dustin and play a key role in delivering successful AV projects. In this position, you'll combine project coordination, administration, and stakeholder communication to ensure a smooth customer journey from order to completion. You'll become part of a collaborative team where knowledge sharing, flexibility, and continuous development are part of everyday work.

This is what makes the position unique:

• Be part of a supportive team that values collaboration, knowledge sharing, and shared success.
  
• Work in a fast-growing AV business where you play an important role in project delivery and customer satisfaction.
  
• Develop your career in a customer-centric environment where you can make a real impact and grow your skills in project coordination and administration.
  
• Enjoy the flexibility of a hybrid work model, combining working from the office and from home.
  
  

My name is Sofia Pettersson. As a leader, I believe in creating an environment where everyone feels trusted, supported, and empowered to grow. Open communication, flexibility, and teamwork are key to how we work together and succeed as a team.

Your role & impact:

Responsibility : As an Inside Sales AV Specialist, you will coordinate and support AV projects by managing orders, documentation, and communication across multiple stakeholders. Your contribution is essential to ensuring efficient processes and a seamless customer experience.

Collaboration : You'll work very closely with your immediate team members in Inside Sales, and also with other departments such as Sales and Delivery, to ensure the success of all our projects.

Core activities:

• Coordinate administrative activities throughout AV projects, from order handling to project completion.
  
• Manage orders, documentation, and project-related communication with customers and internal stakeholders.
  
• Support our Sales Specialists, Project Managers, and other internal stakeholders with project administration and coordination.
  
• Ensure accurate information flows between teams to create efficient and successful project deliveries.
  

This is what we imagine you bring

We believe you are a structured and proactive team player who enjoys coordinating multiple tasks, building relationships, and ensuring things run smoothly.

Additionally, it's important that you have:

• Experience in project coordination, administration, order management, or similar customer-facing operational roles.
  
• Strong Microsoft 365 skills and experience working in business systems.
  
• Experience with Microsoft Dynamics and/or the AV business is considered an advantage.
  
• Strong communication skills, in both Swedish and English, and the ability to collaborate with different stakeholders.
  

What can you expect next?

To ensure a fair recruitment process free from unconscious bias, we handle your application anonymously and do not accept cover letters. Please refrain from sending one, so that the selection is based solely on professional competencies. We expect the following steps in the recruitment process:

• Telephone screening
  
• 1st interview with hiring manager Sofia Pettersson
  
• 2nd interview with Sofia and Senior manager
  

For questions about the position, please contact Sofia Pettersson via e-mail: sofia.pettersson@dustin.com