ServiceNow Developer
Click to Hire ABSammanfattning
This role involves designing, developing, and implementing solutions on the ServiceNow platform, focusing on the Customer Service Management (CSM) module. The position requires customizing ServiceNow components, managing integrations, and collaborating with cross-functional teams to enhance application performance. Candidates should have 3-6+ years of experience in ServiceNow development, particularly with the CSM module, and possess strong technical skills in JavaScript and API integrations.Jobbet i korthet
Anställningstyp
tillsvidareanstallning
Arbetstid
heltid
Det här erbjuder vi
ServiceNow certifications such as CSA, CAD, CIS-CSM are a plus.Experience working in Agile/Scrum environments is advantageous.Knowledge of ITIL processes is beneficial.
Ansök senast: 2027-01-31
Publicerad: 2026-10-30
Beskrivning
Key Responsibilities
Design, develop and implement solutions on the ServiceNow platform, with a primary focus on the CSM module.
Customize and configure ServiceNow components, including forms, workflows, business rules, client scripts, UI policies, UI actions and notifications.
Develop and manage REST and SOAP integrations with external systems.
Analyse business requirements and translate them into technical solutions.
Troubleshoot issues, perform root cause analysis and deliver timely fixes.
Collaborate with cross-functional teams to ensure smooth implementation and continuous improvement of ServiceNow applications.
Follow best practices for ServiceNow development, documentation and version control.
Required Experience & Skills
3-6+ years of hands-on experience in ServiceNow development.
Strong expertise in the CSM (Customer Service Management) module, including configuration, case management, workflows, portals and integrations.
Practical experience with REST and SOAP APIs and building integrations with ServiceNow.
Strong understanding of JavaScript, Glide APIs, Flow Designer, IntegrationHub and ServiceNow platform capabilities.
Ability to work independently as well as in a collaborative team environment.
Good communication and problem-solving skills.
Nice to Have
ServiceNow certifications such as CSA, CAD, CIS-CSM or other relevant module certifications.
Experience working in Agile/Scrum environments.
Knowledge of ITIL processes.
Design, develop and implement solutions on the ServiceNow platform, with a primary focus on the CSM module.
Customize and configure ServiceNow components, including forms, workflows, business rules, client scripts, UI policies, UI actions and notifications.
Develop and manage REST and SOAP integrations with external systems.
Analyse business requirements and translate them into technical solutions.
Troubleshoot issues, perform root cause analysis and deliver timely fixes.
Collaborate with cross-functional teams to ensure smooth implementation and continuous improvement of ServiceNow applications.
Follow best practices for ServiceNow development, documentation and version control.
Required Experience & Skills
3-6+ years of hands-on experience in ServiceNow development.
Strong expertise in the CSM (Customer Service Management) module, including configuration, case management, workflows, portals and integrations.
Practical experience with REST and SOAP APIs and building integrations with ServiceNow.
Strong understanding of JavaScript, Glide APIs, Flow Designer, IntegrationHub and ServiceNow platform capabilities.
Ability to work independently as well as in a collaborative team environment.
Good communication and problem-solving skills.
Nice to Have
ServiceNow certifications such as CSA, CAD, CIS-CSM or other relevant module certifications.
Experience working in Agile/Scrum environments.
Knowledge of ITIL processes.
Ansök till tjänsten
ServiceNow Developer
OM FÖRETAGET
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