OSS Engineer

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your role
You will play a crucial role in designing, optimizing, and supporting Business Support Systems (BSS) and Operations Support Systems (OSS) for the telecommunications industry.

In this role, you will play a key role in:

• Leading the Design, Architecture, and Implementation of BSS and OSS platforms to support telecom operations.
• Ensuring Seamless Integration of BSS systems with OSS platforms
• Monitoring System performance, identifying areas for improvement, and implementing enhancements to optimize efficiency.
• Conducting Business process analysis to identify automation and optimization opportunities, aligning technical solutions with business objectives.
• Leading or participating in OSS-related projects, ensuring alignment with organizational goals.
• Coordinating with BSS/OSS vendors and service providers for system upgrades, bug fixes, and support.
• Maintaining detailed documentation of BSS-OSS configurations, procedures, and troubleshooting steps.

Your profile

• Strong expertise in BSS/OSS Architecture, Design, and implementation.
• Hands-on experience with Billing, CRM, Order management, Revenue assurance, and service provisioning systems.
• Proficiency in System integration, Troubleshooting, and Performance optimization.
• Familiarity with Telecom operations, Regulatory compliance, and industry best practices.

What we believe you will enjoy about working here

• We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Exposure to cutting-edge technologies in the telecom industry, including professional certifications in telecom technologies and BSS/OSS platforms.

Application
As part of our recruitment process, identity verification or background checks may occasionally be conducted.

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Job Description - Grade Specific

Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.