Customer Engagement Manager
GraspSammanfattning
Grasp is an AI platform transforming the finance industry by automating complex research for private equity firms, investment banks, and management consultancies. The role involves managing a portfolio of customers, ensuring they maximize the value from the platform, and facilitating onboarding, renewal, and upsell opportunities. This customer-facing position requires a strong understanding of finance and the ability to build relationships with senior stakeholders. The company is experiencing 3-Jobbet i korthet
Arbetstid
heltid
Det här erbjuder vi
Join a fast-growing scale-up during a pivotal moment in the AI revolution.Work directly with senior decision makers at leading financial institutions.Receive competitive compensation, including stock options.
Ansök senast: Öppet tillsvidare
Publicerad: 2026-09-22
Beskrivning
Why Grasp
The finance industry is worth trillions, yet much of the work remains manual. Teams spend significant time gathering and analysing data, while critical insights are missed - leading to suboptimal decisions where stakes are high.
Grasp is an agentic AI platform automating complex research for private equity firms, investment banks, and management consultancies. We serve 300+ of the world's leading financial institutions, grow 3-4x per year, and are backed by renowned investors Octopus Ventures and Yanno Capital.
Role
You'll own relationships with some of the world's leading private equity firms, investment banks, and management consultancies, helping them transform how they work through AI.
You'll take end-to-end ownership of your customer portfolio, working closely with deal teams and senior decision-makers to drive adoption, deliver measurable impact, and build long-term partnerships. This includes responsibility for customer retention and identifying opportunities to expand our relationships.
You'll also work directly with our product development team, combining your understanding of financial workflows with customer insights to help shape our product roadmap.
This is an opportunity to move from working within the financial industry to helping reshape it - combining your financial expertise with commercial ownership, direct customer impact, and a front-row seat to the AI revolution.
Skills and requirements
What we offer
The finance industry is worth trillions, yet much of the work remains manual. Teams spend significant time gathering and analysing data, while critical insights are missed - leading to suboptimal decisions where stakes are high.
Grasp is an agentic AI platform automating complex research for private equity firms, investment banks, and management consultancies. We serve 300+ of the world's leading financial institutions, grow 3-4x per year, and are backed by renowned investors Octopus Ventures and Yanno Capital.
Role
You'll own relationships with some of the world's leading private equity firms, investment banks, and management consultancies, helping them transform how they work through AI.
You'll take end-to-end ownership of your customer portfolio, working closely with deal teams and senior decision-makers to drive adoption, deliver measurable impact, and build long-term partnerships. This includes responsibility for customer retention and identifying opportunities to expand our relationships.
You'll also work directly with our product development team, combining your understanding of financial workflows with customer insights to help shape our product roadmap.
This is an opportunity to move from working within the financial industry to helping reshape it - combining your financial expertise with commercial ownership, direct customer impact, and a front-row seat to the AI revolution.
Skills and requirements
- Finance background. Previous experience in investment banking, management consulting, or private equity, or in a customer-facing role serving on these industries.
- Exceptional relationship-building skills. Able to earn the trust of demanding finance professionals, engage confidently with senior stakeholders, and navigate complex customer situations.
- Entrepreneurial mindset. Takes initiative, solves problems independently, and thrives when given significant responsibility and ownership.
What we offer
- Exposure and impact. Work directly with senior professionals at the world's leading financial institutions and help shape how AI transforms the industry.
- Fast-tracked career growth. Join a rapidly scaling AI company at a pivotal stage, with significant ownership from day one and opportunities to grow into broader leadership roles.
- Compensation. Competitive compensation, including stock options, giving you the opportunity to share in Grasp's success.
Ansök till tjänsten
Customer Engagement Manager
OM FÖRETAGET
Grasp
