Subject Matter Expert(Tools&Automation)

Om jobbet

HCLTech Mainframe DFS Services is a global organization, delivering world class Mainframe infrastructure services to our global international customers. We put quality, standardization, efficiency together with cost control equally high as inclusion, integrity and people centricity. As a member of one of our global teams you will be assigned to various tasks, both run-time and one time delivery, supporting our different customers with technical activities related to your expertise.

Additional Job Description

We are looking to strengthen our team with a Mainframe Storage expert to work with system installations, migration, upgrades, performance tuning, problem resolution, and technical support.

The job includes on-call duty, approximately every 4th week.

Key Responsibilities

ITSM; manage incidents, problems and changes

Install, implement and configure products in our environment

Life Cycle Management of products

Maintain and monitor systems and products for performance enhancements

Manage contact with the vendor regarding support cases

Provide technical consultation and support to other areas and teams

Draft clear and concise instructions as required

Participate in internal and external projects and assignments

Participate in daily huddles and other mandatory meetings

Adhere to structured workflows and objectives established by a manager.

Contribute to team efforts by sharing knowledge and supporting colleagues

Skills

Primary skills

Technical - Team Specific

IBM DASD and Virtual Tape Systems

Data migration tools

IBM DASD and VTS system management

DFSMS management

HSM

JCL and REXX

CA Vantage

Tracing tools: Debugger, Fault analyzer

Technical-General

General and broad z/OS knowledge

Programming: JCL, Rexx

Automation: Netview SA

General TSO/ISPF knowledge

General

Strong troubleshooting skills with a focus on efficient problem resolution

Automation and standardization mindset

Read, understand and adhere to established technical specifications and manuals

Collaborate effectively with team members to achieve common goals

Fluent in English, with the ability to communicate effectively with colleagues and partners in both written and verbal form