Senior Digital Service Manager - 14788

Om jobbet

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description:

We are looking for a Senior Digital Service Manager to join our dynamic team.

What you will work on:

Lead and own Automotive network services globally, acting as the Automotive "Catcher" with full lifecycle responsibility

Take over network services through a structured project handover and ensure stable operations thereafter

Own and manage WAN, LAN, LAN firewall, and DDI services delivered by external suppliers

Ensure high availability, security, performance, and reliability of network services across the organization

Drive continuous improvements together with architects to increase standardization, stability, and cost efficiency

Establish, implement, and maintain operational processes for onboarding and running new network services

Lead and support operations during major incidents and business disturbances, contributing expert knowledge

Act as contract owner for suppliers, managing service levels, performance follow-up, root cause analysis, and compliance with contractual frameworks

Develop and execute the service roadmap aligned with business goals, service objectives, and cost efficiency targets

Own and manage budget, forecasts, and financial follow-up within defined guidelines

Collaborate closely with stakeholders including users, suppliers, network solution architects, security teams, and service management functions (change, incident, and problem management)

Work in close partnership with the Industrial Network Service Owner, providing mutual backup and support

Collaborate with the security organization to ensure compliance, risk mitigation, and protection of network infrastructure

What you bring:

Relevant academic background in computer science, information systems, network connectivity, or a related field

Senior-level experience in network connectivity within large, global environments, preferably with outsourced service delivery models

Strong hands-on network knowledge enabling effective ownership and governance of outsourced network services

Proven experience in vendor and contract management, including service level follow-up and supplier performance management

Strong leadership, communication, and stakeholder management skills, with the ability to translate technical topics for non-technical audiences

Structured, persistent, and quality-focused mindset, ensuring standards are followed, contracts are met, and costs are controlled

Ability to work effectively in a dynamic, fast-paced, and cross-functional environment