Order Handler – Temporary Position

Om jobbet

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About us
Project Management & Engineering (PM &E) a t Business Unit Separation Technologies (BU SET) i ntegrates the key component , the disc stack separator, into a complete solution including piping, process components, and controls that fit into the customer process. We are responsible fo r executing customer projects for food and life science applications, serving industries such as Biopharma & Industrial Fermentation , Edible Oil, Beverage, Brewery, Starch & Sugar , Ethanol and ma ny more.

About the role
As anOrder Handler, you will be the first point of contact for customer order inquiries. Your main responsibility is to ensure timely , accurate , and professional responses, always aiming to exceed customer expectations. Your tasks will include:

• Registering and confirming customer orders.
• Handling changes and updates to orders.
• Providing regular status updates to customers and colleagues.
• Collecting and sharing shipping instructions and documentation.
• Ensuring escalations are routed correctly to the right department.
  

This is a temporary position for 6 months, where the assignment starts by agreement, with the possibility of extension or permanent employment.

Who you are
To succeed in this role, we believe you have:

• Experience in order handling or customer support.
• A structured and detail-oriented way of working.
• A strong service mindset and ability to build good relationships.
• Good communication skills in both Swedish and English, spoken and written.
• Experience working with computerized administrative systems, preferably Microsoft D365 or similar.
  

What's in it for you?
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success.

For more information, please contact
Ulf Nilsson, Project Office Manager E&S, ulf.nilsson@alfalaval.com

Regina García Moguel , Talent Acquisition Partner, regina.garciamoguel @alfalaval.com

For union information, please contact
Axel Schäring , Akademikerna, axel.scharing@alfalaval.com

Anders Jansson, Unionen, anders.jansson@alfalaval.com

We will review applications continually and encourage you to submit your application as soon as possible but not later than April 5 th, 202 6 .
Please note that, in compliance with GDPR, we cannot accept applications submitted via email.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

#LI-DNI