Looking for a passionate student for first-line helpdesk!

Om jobbet

Are you currently studying within IT and want to find a part time job beside your post-secondary studies? This is a great opportunity for you to work with first-line support at an international organization in Lund.

About the role

As an IT support technician, you will provide technical assistance to employees. In this role, you will answer technical questions or solve computer problems for users, both on-site, over the phone, or through other digital tools. The team working in first line support consists of employees who always help each other out!

You are offered

A meritorious part time job within IT

You will be given the opportunity to work with talented and passionate people in a unique organization

As a consultant for Academic Work, we offer significant opportunities for you to grow professionally, build your network, and create valuable contacts for the future.

Work tasks

Help users regarding problem connected to both software and hardware.

Set up new equipment.

Manage repairs, orders, and other logistical matters.

Read technical manuals, troubleshoot computers, and provide technical support.

We are looking for

a post-secondary IT student who has at least 1.5 years left in their studies

you have experience and interest of working with IT-support.

Fluent in english.

It is meritorious if you have

worked in a similar first-line helpdesk role before.

experience of working as administrator or power user in Windows or MacOS.

relevant certificates such as MCDST (Microsoft Certified Desktop Support Technician).

To succeed in the role, your personal skills are:

Change oriented

Stress tolerant

Social

Our recruitment process

This recruitment process is handled by Academic Work and it is our client's wish that all questions regarding the position is directed to Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.