Dynamics 365 Customer Service Developer

Om jobbet

About the Company

At Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support - and whatever the assignment, you have a consultant manager who is there for you and your development.

About the Role

You will join a newly established product organization where Dynamics 365 Customer Service is a central part of the digital landscape. Together with a dedicated multidisciplinary product team, you will help build and evolve solutions that connect with other products across the business.

This role combines hands-on development with close collaboration around integrations, customization, configuration, deployment, and release. You will also be an important part of the CI/CD journey and contribute to how the product is developed and managed in a modern Agile setup. It is a strong opportunity if you want to influence both the solution and the way it is delivered in an enterprise B2C environment.

Job DescriptionYou design and develop customizations and configurations in MS Dynamics 365 Customer Service and Power Platform.

You build and improve integrations between Dynamics 365 and external systems using REST APIs, Azure API Management, and Azure Service Bus.

You contribute to CI/CD, deployment, release, and Application Lifecycle Management for Dynamics 365 solutions and connected services.

You work closely with the product team in sprint planning, refinement, discovery, reviews, and retrospectives.

You help clarify features and user stories and support prioritization in an Agile Scrum and DevOps environment.

You collaborate across product teams to create connected digital products and maximize delivery of value.

You support work in line with relevant frameworks and standards for digital products.

RequirementsMinimum 5 years of product development experience in designing and developing solutions using MS Dynamics 365 Customer Service and Power Platform

Experience developing on Azure and other SaaS products

Experience in Application Lifecycle Management (ALM)

Very good understanding of MS Dynamics integrations

Experience from enterprise-level environments for several years

Experience designing and developing REST APIs for consuming and publishing data

Experience in Azure API Management

Experience designing and developing integrations to external systems and services using Azure Service Bus and external APIs

Experience working with JavaScript, Typescript, and C#

Good knowledge of spec-driven development

You are comfortable working in a cross-functional team and coordinating with others to move delivery forward

Nice to haveExperience with DevOps tools for source control, build, quality assurance, and release of Dynamics 365 solutions and integrations

Experience implementing Dynamics 365 Customer Engagement in a B2C context

Experience building workflows with GitHub Actions

Experience from the retail domain

What We OfferPermanent employment at Avaron AB

Occupational pension

Wellness allowance of SEK 5,000 per year

Application

Selections are made on an ongoing basis - apply as soon as you can.