Communications & ESG Director - Verisure Nordics

Om jobbet

Verisure is seeking an experienced and passionate Communications Director to join our Cluster Leadership team in this critical, high - impact role with clear exposure internally and externally .

This role sits at the heart of one of Europe's fastest - growing public companies - shaping how a #1 Nordic brand shows up to millions of customers, regulators, partners, and in the media. We are looking for a strong, hands - on leader who can shape and execute a compelling narrative for the company . This is a newly created, strategic role reflecting the growing importance of Communications in reinforcing our impact and presence in the Nordics and globally. The Communications Director will lead both external and internal communications, with a strong emphasis on External Communications, PR, storytelling, strategic positioning, and network building .

This is a rare opportunity to step into a high-growth , high-performing and profitable business with a clear mission: to protect what matters most . Verisure operates in a category with remarkably low market penetration , offering vast potential for expansion. Our growth is rapid, resilient , and highly profitable - powered by a recurring revenue model and deep , long -term customer relationships. What sets Verisure apart is the strength of our platform : a robust, scalable operating model and a high-performing culture rooted in purpose .

We're growing fast, we're doing it right - and we're still just getting started.

About Verisure

Verisure is the leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. Every day, our dedicated teams use leading technology to Deter, Detect, Verify and Intervene to protect our residential and small business customers against intrusion, burglary, fires, physical attack, home occupation, theft from a business, life-threatening emergencies and other hazards that may risk the safety, wellbeing or condition of our customers and their properties.

We protect a portfolio of over 6.2 million customers across 18 countries. In 14 of our 18 geographies, we lead the category in terms of customers served and we continue to gain market share. We have a strong track record of profitable and resilient growth, primarily delivered organically by our codified and industrialised business model with high share of recurring revenues (about 90%) and industry leading retention.

Our mission is to give our customers peace of mind by protecting what matters most to them. We believe that everyone has the right to feel safe and secure.

For the year ended 31 December 2025, Verisure delivered another year of strong, profitable growth, generating €3.7 billion in Total Revenue, €1.7 billion in Adjusted EBITDA (46% margin) and €953 million in Adjusted EBIT (25% margin). Beyond the numbers, this performance reflects a business with rare resilience, a highly predictable recurring revenue model, and decades of uninterrupt ed growth. We will continue to scale with discipline, investing in innovation, customer experience, and market leadership across every market we serve.

For more information: www.verisure.com

Verisure in the Nordics

Born in Sweden over 35 years ago, Verisure has grown from a local pioneer into the leading provider of monitored security solutions across the Nordic region and globally . Today, Sweden stands as our third l argest market and Norway as our fifth, with Denmark and Finland playing critical strategic roles in our portfolio. All four countries have delivered exceptional growth over the past five years and hold #1 positions in their respective markets.

With more than 2,000 passionate colleagues and partners across the Nordics, we proudly protect homes and small businesses every day. As we continue to scale and accelerate, strengthening our brand, reputation, and trust with customers, communities, and key stakeholders is essential. Our ambition is clear: to make the Nordics the most recognized and most preferred security provider in the region.





Responsibilities of the Communications Director Nordics

This newly created, high impact role leads the Communications function across the Nordics, reflecting its growing importance in our strategic agenda and as a public company. You will shape and elevate the function - building on strong foundations while driving new initiatives that support our next phase of growth.

Joining at a pivotal moment of growth and transformation, you will own the end-to-end Nordics communications strategy - strengthening and buiding external reputation, driving internal alignment, and delivering market specific impact. You will lead building the strategy and delivering execution across all countries . You will build capabilities that elevate our brand, and tailor communications plans in close partnership with country leadership and cross functional teams. As a trusted advisor, you will provide strategic counsel and hands-on execution across reputation management, media relationship building , storytelling, and employee engagement ensuring a coherent and influential narrative. You will also collaborate closely with Group Communications, contributing to international strategies and high visibility projects.

The role will report either to the General Manager Nordics & Sweden or, initially, to the Nordics HR & Communications Director. The reporting line is intentionally flexible to ensure the right level of support from day one and set you up for success. You will directly lead and grow the Nordic communications team, supported by a rich network of transversal resources, expertise , and best practice sharing to maximise collective impact.

It is a role with real impact, visibility, and the ability to shape the next chapter of Verisure's story. This is a rare opportunity to build and scale the function in a high growth B2C environment-shaping public perception and brand impact, influencing business critical messaging, and working directly with senior leaders.

Core responsibilities

External s trategic n arrative & p ositioning

• Lead the development and execution of our external strategic narrative and engagement plan, from concept to delivery.

• Strengthen Verisure's reputation as a trusted, innovative leader in home security.

• Design and implement impactful PR strategies, media relations programs, and storytelling campaigns that elevate our brand.

• Enhance Verisure's positioning as a high performing public company across the Nordic markets.

• Oversee media relations, driving proactive storytelling and managing responsive issue handling through strong journalist relationships.

• Lead and coordinate reputational issue management and crisis communications with local markets and Group teams.

• Serve as a company spokesperson, representing Verisure in the media and shaping public discourse on home and small business security.

• With your team, p roduce high-quality , multiformat content-press releases, blog posts, videos, social media material, and executive speeches-that brings Verisure's priorities and narrative to life. quality , multiformat content-press releases, blog posts, videos, social media material, and executive speeches .

• Measure your impact regularly through a variety of KPI's to ensure the work that is done is creating the right impact .
  

External a wareness, d igital p resence & e r eputation

• Build and elevate Verisure's external visibility across the Nordic markets.

• Position our digital leadership more effectively by partnering with local teams to strengthen, monitor , and enhance our ereputation .

• Develop strong relationships with key external stakeholders, including journalists, influencers, and industry networks.

• Oversee the company's digital presence, ensuring high-quality , consistent content across the corporate website and social media channels.

• Write, review, and edit multi format content tailored to different audiences - including website copy, video scripts, external statements, presentations, messaging frameworks, talking points, Q&As, and press releases.

• Partner closely with the Marketing team to ensure consistent brand messaging and reinforce an aligned reputation narrative across paid, earned, shared, and owned channels.
  

Internal c ommunications & e mployee e ngagement

• Drive meaningful internal communications that reinforce culture, leadership messages, and engagement across the Nordics.

• Ensure consistent, aligned communication across teams and countries, supporting a strong sense of purpose and connection.

• Develop and execute internal communications programs that foster pride, alignment, and high engagement across markets.

• Coach and support leaders to communicate with clarity and impact , enabling them to cascade priorities effectively.

• Build a strong and engaged communications community across the Nordics-ensuring capabilities, tools, and practices are in place to deliver high-quality communication.

• Promote best - in - class communication practices and knowledge sharing so great ideas scale quickly and effectively.

• Lead and co create horizontal communication networks with market teams to accelerate learning, execution, and cohesion across the region.
  

Reputation s trategy & ESG l eadership

• Lead and drive the ESG narrative and activation across the Nordic operations.

• Strengthen our reputation as a responsible, environmentally conscious organisation .

• Integrate ESG storytelling into both internal and external communications to reinforce trust, transparency, and impact.

• Build and manage Verisure's reputation by communicating our values, mission , and achievements to key external stakeholders - including media, partners, industry groups, and civil society organisations .

• Identify and cultivate strategic relationships that enhance our external reputation and highlight the positive impact we create across the Nordics.

• Collaborate closely with Group Legal and local teams to support Public Affairs related communications that advance our commercial goals and mitigate reputational risk.

• Provide communication support for interactions with regulators and other institutional stakeholders.
  

Candidate profile

Experience and Qualifications

We're looking for a seasoned communications leader who brings credibility, maturity, and impact from day one - and who is equally excited to continue learning, growing, and building with us. Someone with strong strategic judgement, hands-on execution skills, and the energy to shape a function in motion. You combine proven communications expertise with curiosity, adaptability, and a growth mindset. A leader we can trust immediately , and invest in long term . on execution skills, and the energy to shape a function in motion. You combine proven communications expertise with curiosity, adaptability, and a growth mindset. A leader we can trust

• Proven track record of leading corporate and external communications at scale within global, fast - paced B2C environments (retail, telco, FMCG, subscription - based services), generally gained over ~20 years, with substantial experience working across international / multicultural, and remote team structures.
  

• Strategic communications leader with the ability to design and execute external strategies that elevate both commercial performance and broader industry positioning - shaping the company's role not only as a market leader, but also as a credible regional and sector voice.
  

• Strong media relations and spokesperson capability, experienced in shaping narratives, securing high - impact coverage, and maintaining trusted relationships with key Nordic journalists. Confident in handling interviews, press inquiries, statements, and high - visibility moments with credibility and sound judgment.
  

• Exceptional communicator and storyteller, producing high - quality content across formats - including press releases, op - eds, speeches, statements, and social media - to strengthen public perception and reinforce strategic priorities.
  

• Senior stakeholder influencer, able to advise, challenge, and partner with senior leaders through clear communication, business acumen, and a collaborative, credible presence.
  

• Experienced project leader with strong planning and structural discipline - able to take initiatives from concept to execution, building coherent, end to end plans (scoping , strategy , KPIs , delivery) and driving multi market, cross functional work with clarity and pace. Managerial experience, with the ability to guide, coach, and elevate team members and cross - functional partners .
  

• Agency - savvy operator, with strong judgment on what to outsource versus manage in - house to maximise quality, efficiency, and impact.
  

• Familiar with crisis - communications processes and escalation routines , with the ability to quickly deepen expertise and operate effectively in fast - moving situations.
  

• Exposure to internal communications and the ability to ramp up quickly, using strong comms instincts and stakeholder influence to create clarity and engagement across the organisation .
  

• Modern communications mindset, comfortable operating across digital channels and reputation dynamics , with the agility to quickly expand expertise where needed.
  

• Native Swedish speaker with fluency in English (written and spoken) ; additional Nordic languages are a strong asset.

• Bachelor's degree or higher in communications, public relations, marketing, business administration, or related field.
  

Core c ompetencies

• Problem Solving and Analytics - strong at structuring complex problems through quantitatively sound analysis, demonstrating exceptional business and commercial judgment . A bility to synthesize information into actionable conclusions enabling efficient decision making.
  

• Agility and Flexibility - thrives in dynamic environments, adapting swiftly to new information and changing circumstances , and with a solid ability to navigate and operate successfully amidst complexity.
  

• Effectiveness and Impact - self-motivated , proactive in self-development and demonstrates a hands-on approach to deliver by rolling up their sleeves and deep dive into the details
  

• Entrepreneurial - forward thinker who can challenges the status quo while maintaining a strong customer focus . W illing to take a "hands on" approach, while keeping the strategic objectives in mind .
  

• Communication - active listener , with high emotional intelligence and decision-making ability with discernment , who communicates clearly and effectively, projecting credibility, capable of influencing stakeholders across various levels. Also good at managing with confidentiality.
  

Strong fit with our Company DNA

Passionate in Everything We Do: Our people bring a contagious energy and a sense of urgency that is unmistakable. We create a vision and inspire others around that vision with full engagement and focus. We are all-in, and we love what we do.

Committed to Making a Difference: We are courageous, we deliver what we promise through hard work and resilience. We make a difference, through operating with discipline and doing what is needed. We are hands-on, and we aren't afraid to get into the detail. We deliver results and we execute with excellence.

Always Innovating: Our people make the impossible possible; it's a continuous state of mind. We are purpose-driven, curious and we challenge the status quo. We believe good ideas travel, we share and reapply. We take smart risks, and we are not afraid to fail. We believe innovation can be big or small.

Winning as a Team: We are determined to become number 1, and to do that we need to listen to one another, collaborate and work together. We play our part, fueled by a winning attitude and a fighting spirit. We celebrate our successes. We play to our strengths and our diversity to deliver even better outcomes, while developing and supporting one another. We believe that together we go further, and that nothing is impossible.

With Trust & Responsibility: Our people take responsibility for the people we protect. We are accountable and reliable. We role model operating with integrity. We trust and empower one another to do the right thing, always. We deliver on our promise through world-class expertise and meticulous know-how . And, we do this with humility while being honoured to play such an important role in society.

Strong fit with Verisure RISE Leadership Model

R ole Model Responsible Owner: Acting as a long-term owner, always putting the customer first, thinking and acting big and being accountable and responsible.

I nspire Outstanding Performance: Motivating others for high performance, prioritising and making decisions with an analytical approach and executing with excellence.

S trengthen and grow a high-performance, diverse organisation: Building high-performance and diverse teams, enhancing a learning culture by setting continuously higher standards.

E mpower and lead with courage, integrity, and purpose: Inspiring our people, honouring our mission and purpose by leading with confidence, positive energy and genuine empathy and humility.



Diversity, inclusion, equity, and belonging at Verisure

At Verisure , we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status.