Service Development Manager - Fuel Supply Systems & Filters

Alfa Laval BU Water, Wind and Fuel Solutions, Service, is looking for a Service Development Manager - Fuel Supply Systems & Filters We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we're good at it. But now we want to be even better! We're looking for a passionate Service Development Manager to our WWF Service, Product Sales Department. So, what are you going to do today? BU Water, Wind and Fuel Solutions (WWF) - Service is responsible for all after sales business in Marine and Diesel applications, within the BU. It covers spare parts, retrofit, upgrading and services. Alfa Laval holds a strong market position in this highly competitive and international market. We will take the next step to further strengthen our position, with a Service Development Manager - HSS Fuel & Lube to continue to create outstanding customer experience. About the job As Service Development Manager in WWF Service team, you will be responsible for all commercial & technical activities around the marine fuel supply systems product portfolio from an after sales perspective, ensuring we have right service offerings, sales material and successful upgrading/replacement business for the product group. The service development manager is responsible for: * Global market shares, financial KPIs and forecasting for product group. * Represent WWF Service in R&D projects (EPD & NPD) both commercially and technically. * Lead, manage and facilitate service development projects. * First interphase for sales company technical questions. * Drive product/service launch strategies in sync with global service sales and capital sales. * Define pricing strategies in alignment with global service sales & capital sales teams. * Follow up and report financial developments in product and service offering level on a monthly basis. * Understand and follow-up market trends, prepare a monthly report on each product in sync with the market development. * Analyze incoming service tickets and define the training needs to share with the training team. * Supporting and participating to business unit strategic initiatives related to data driven sales, digitalization and connectivity. * Responsible for building and maintaining service product share pages. * Represent WWF in customer meetings, webinars, seminars, technical forums for the related to product group. * Natural stakeholder in discussion with other stakeholders such as engine manufacturers and other equipment suppliers working with industries transformation to cleaner fuels such as methanol, ammonia, hydrogen. What you know * University degree in, mechanical, electrical, marine engineering or similar. * Strong business acumen. * Marine business and/or product management experience. * At least 2-3 years proven track record within sales and/or product management. * Experience from working with modularized systems and automation products. * Excellent English verbal and written communication skills. Who are you? You are technical oriented, service minded with a positive approach, and you strive for customer satisfaction. You have the passion and heart for contributing decarbonization of maritime industry and being part of the zero carbon ambitions. You are highly motivated to share your expertise with your colleagues and customers. You are a solution focused person with the ability to understand the core of complex problems, being able to find solutions to solve complex problems, being persistent in finding solutions and seeing the opportunities in complexities. What's in it for you? We offer a challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Your work will have a true impact on Alfa Laval's future success. About Alfa Laval in Tumba Alfa Laval, currently located in the southern part of Stockholm in Tumba, is set to relocate during Spring 2025 to Flemingsberg, Sweden's largest urban business development area. In collaboration with Fabege, Alfa Laval is shaping a vibrant and dynamic workplace that aims to inspire both existing and future employees. Additionally, this new site will provide an exceptional experience for employees, customers, and visitors. The focus at the new location will be on people, with modern offices and a digital workplace designed to enhance productivity and well-being. Furthermore, there will be a state-of-the-art high-tech lab dedicated to developing and testing products related to high-speed separation and emerging technologies. An education center specifically focused on high-speed separation will also be part of this innovative setup. For more information, please contact Yavuz Demireren Global Sales and Technology Manager, Product Sales Separation & Heat Transfer BU Water, Wind and Fuel Solutions, +46 768 351 369 Regina García Moguel, Talent Acquisition Partner, Union information Francisco Garcia, Akademikerföreningen, +46 733 995 684 Anders Jansson, Unionen, +46730780482 We review applications continually so please send in your application as soon as possible not later than May 15th, 2024. Applications sent directly via email will be deleted without notice. We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. #LI-RG1