Marketing & Communication Manager to Franchise

H&M Group has been working with Franchise partners around the world since 2006 and is currently present in 14 countries and over 200 stores around the world. We operate with 4 different partners- Alshaya Group (Middle East & North Africa), Match Retail (Israel), Gill Capital (Indonesia, Thailand & Cambodia) and Hola Moda (Panama, Costa Rica & Guatemala). We are continuously expanding the Franchise business both with physical stores and across the digital landscape.

Job Description

As part of the H&M Franchise team, we’re hiring a Marketing & Communications Manager. You will responsible for steering and following up all marketing, communication and PR activities across all partners.

Key responsibilities:

• Grow and protect the brand. Set targets for brand growth, follow-up and adapt to achieve the best results.
• Leverage and build on global strategies and ways of working to drive customer and brand growth and make them relevant to franchise markets conditions.
• Constantly adapt and challenge global plan based on franchise specific customer behaviors, working closely with E-commerce, Visual, and Merchandising functions in the franchise function.
• Lead franchise partner colleagues to deliver and omni world class customer experience and strong brand in accordance to H&M Brand DNA.
• Act as an ambassador for H&M Brand while ensuring the brand is protected within all franchise markets, through any short-term initiatives they make.

Qualifications

We see that you are a true team player with excellent collaboration skills, working with internal as well as external stakeholders. You have strong commercial focus with the ability to drive results and work towards goals and prioritize accordingly. Finally, you have clear communication skills managing to adapt your communication to your audience.

What you need to succeed:

• Previous experience leading and working with Marketing & Communication, preferably from both areas.
• Ability and experience in dealing with external vendors/companies.
• Experience of delivering customer centric results through creating excellent communications, media, and store activities.
• Proven track record of delivering strategies and solutions that drive business result.
• Meriting with international experience.

Additional information

This is a temporary full-time position for 12 months covering for a parental leave based at our Head Office in Stockholm, starting as soon as possible.

Apply by sending in your CV in English as soon as possible, but no later than the 2nd of May. Due to data policies, we only accept applications through career page.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.