Customer Service Worker Wanted
Barbier David Claudio Carlos · Smedjebacken · Ansök senast 24 maj (4 dagar kvar)
Heltid · Tillsvidareanställning
Vid ansökan:Ange referens Customer Service Position i din ansökan
We are photo retouching and post production company seeking a passionate and customer-centric individual to join our company. As a Customer Service Employee, you will play a crucial role in ensuring our clients have a seamless and delightful experience. Your primary responsibility will be to address inquiries, resolve concerns, and provide support to clients who entrust us with their visual storytelling needs.
Position Responsibilities
- Organize client files
- Handle contact information
- Manage incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Keep records of customer interactions, process customer accounts and file documents
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer concerns, provide solutions and alternatives; follow up to ensure resolution
Requirements
- Fluency in Swedish and English is a requirement
- Proven customer support experience or experience as a Client Service Representative
- Strong phone and email skills and active listening
- Invoicing experience
Non-requirements
- Familiarity with image file types and their uses would be helpful.
- Knowledge of language used in the digital advertising world is also a plus.
Om arbetsgivaren
Arbetsgivare
Barbier David Claudio Carlos
Placering
Smedjebacken
Kontaktperson
Barbier, David Claudio Carlos
Vid ansökan:Ange referens Customer Service Position i din ansökan