Supply Chain - Customer Business Partner

Om jobbet

The Customer Business Partner is responsible of designating and driving agreed supply service level performance, effective customer-centric decision-making and end-to-end oversight of S&OP planning in the market while ensuring financial, regulatory and quality compliance. The candidate will possess strong customer/stakeholder relationship management as well as broad Business, Financial Acumen & commercial expertise.

Position Purpose:

The Customer Business Partner is responsible of designating and driving agreed supply service level performance, effective customer-centric decision-making and end-to-end oversight of S&OP planning in the market while ensuring financial, regulatory and quality compliance. The candidate will possess strong customer/stakeholder relationship management as well as broad Business, Financial Acumen & commercial expertise.

Geographical Scope: Sweden Local

Key Tasks:

• Take customer centric decisions based on trade-off analysis (e.g. allocation management, logistics execution) to meet agreed on service levels in alignment with Commercial/Customer Fulfillment Champion.

• Channel and follow through JVC customer feedback into PS functions (act like a champion within PS), actively pursue external data points for further value creation

• Interface with local Commercial, Finance, Product Squads Regulatory and Quality

• Proactively manage inventory with cost conscious attitude inc. write off management

• Steering and owning S&OP, including outcome definitions in local W/Os, Inventory targets and service

• Engage with strategic customers to:

• Build strong relationships with the Commercial team to jointly manage customer relationships and collaboratively grow strategic customers.

• Work with the complete Customer team to ensure a seamlessly running supply chain that meets global standards, customer needs reflected in our S&OP processes and service based on the segmentation.

• Harness and integrate customer/Brand level market insights for forecasting model & enrichment.

• Driving high quality & reliable forecasting, reducing bias, and level of uncertainty or unplanned forecasts

• Developing new use case with Data Scientist & Supply Chain Analytics & Insights Lead

Qualifications & Competencies:

• Bachelor's degree in business administration and a post graduate certificate in a supply chain management discipline preferred

• 5+ years of management experience in supply chain or manufacturing

• Strong leadership and negotiation skills

• Strong knowledge of Sales & Operations Planning, end-to-end supply chain management and business insights

• Excellent communications, stakeholder management and problem-solving skills

• Fluent English skills both in spoken and written form

• Strong business acumen and financial knowledge

• Courage and driving results in transforming environment

• Customer oriented and manages complexity

• Acts, learns fast and evolves: works in 90-days cycles, applies learnings fast and continually develops

Team Pharma Locations Bayer Sweden, Solna Remote status Hybrid Employment type Full-time Employment level Professionals Last application date 22 May, 2026