Sr Technical Manager

Om jobbet

Key Responsibilities

• Provide L3-level support for Entra ID and Azure Application Proxy-related issues.

• Troubleshoot complex authentication, Conditional Access, and SSO (SAML, OAuth, OpenID) issues.

• Manage Azure App Proxy connectors, application publishing, and certificate renewals.

• Administer and optimize Conditional Access, MFA, and Identity Protection policies.

• Support hybrid identity integrations using Azure AD Connect or Cloud Sync.

• Perform root cause analysis and implement permanent resolutions for recurring problems.

• Monitor service health, performance, and security posture using Azure Monitor / Sentinel.

• Handle change management activities (RFC creation, validation, and closure).

• Collaborate with network and security teams for dependencies such as DNS, firewalls, and certificates.

• Maintain technical documentation, runbooks, and conduct knowledge transfers for L1/L2 teams.

Required Skills

• Expertise in Microsoft Entra ID / Azure AD configuration and troubleshooting.

• Hands-on experience with Azure Application Proxy - publishing, connectors, and certificates.

• Strong knowledge of Conditional Access, MFA, and Hybrid Identity concepts.

• Proficiency in PowerShell scripting for automation and reporting.

• Understanding of ADFS, TLS/SSL, and reverse proxy configurations.

• Exposure to Azure Monitor, Microsoft Sentinel, or other SIEM tools.

Soft Skills

• Strong ownership and accountability for service uptime.

• Effective communication and cross-team collaboration.